Junior Healthcare IT Systems Analyst
1 week ago
Entry Level Healthcare IT Support Analyst
Launch Your Career in Healthcare Information Technology
Securing your first position can be challenging when employers seek prior experience, yet gaining that experience is essential for your career. We facilitate the transition from education to professional life by providing the necessary experience and training within the Healthcare Information Technology sector.
Optimum Healthcare IT is on the lookout for recent graduates who are eager to embark on a career in the Healthcare IT field. Our comprehensive CareerPath training program will furnish you with the essential tools for success as a Healthcare IT Support Analyst.
This is a full-time position that will necessitate relocation to a client site within the United States. Relocation assistance will be available following the initial training phase.
Key Responsibilities of the Healthcare IT Support Analyst:
· The Healthcare IT Support Analyst will primarily focus on the design, configuration, testing, validation, documentation, and ongoing maintenance of healthcare applications.
· This role will implement, manage, and support designated systems under the mentorship of senior team members.
· A solid understanding of healthcare organizations, ancillary systems, and operational workflows within health systems is required.
· Analyze and document user requirements, processes, and challenges to enhance or automate existing systems. Assess system capabilities, workflows, and scheduling constraints.
· Document workflows, configure and/or develop activities, ensure adherence to change management protocols, and provide end-user notifications and training materials.
· Develop, document, and update system design protocols, testing procedures, and quality standards.
· Modify or expand systems to fulfill new objectives or enhance workflows.
· Review and evaluate system performance indicators to identify issues and rectify errors. Escalate problems to the appropriate personnel to ensure prompt resolution.
· Coordinate projects, schedule, and lead meetings as necessary to fulfill assignments.
· Provide technical and functional analysis support for systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management tools, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data analytics platforms (Tableau, PowerBI), cloud services (GCP, Azure, AWS), and other digital solutions.
Qualifications:
· Bachelor’s Degree
· Authorization to work in the United States
· Exceptional communication skills (both verbal and written)
· Ability to demonstrate tact and strong interpersonal skills
· Strong analytical and time management abilities
· Self-motivated, proactive, and able to take initiative
· Results-oriented with the capability to solve complex issues and manage conflicts effectively
· Relevant internships or research experience in a healthcare environment is highly preferred
· Familiarity with data formats and their functionalities is advantageous
· Willingness to travel during the training program if required
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