Data Entry Operation Specialist II

3 weeks ago

Madison Heights, United States SGI Global, LLC Full time
Job DescriptionJob Description

SGI Global is seeking a Data Entry Operation Specialist II responsible for directly providing a wide variety of office operations support to the United States Coast Guard (USCG) Recruiting Command (CGRC). The position is located in Detroit, Michigan.

Data Entry Operation Specialists shall generally perform a standard 40-hour work week, with the core hours being between 8:00 AM (0800) and 4:00 PM (1600), Monday through Friday (except Federal holidays).

Job Duties

The position will provide office operations support to include, but not be limited to, the following:

  • Answering, directing, tracking, and reporting incoming phone calls
  • Developing and maintaining the Recruiting Office schedule using Microsoft Outlook or
    the applicable enterprise solution
  • Drafting, organizing, and tracking routine correspondence IAW USCG policies
  • Maintaining the Recruiting Office reference library
  • Maintaining unit correspondence files
  • Placing, tracking, and reporting status of purchase requests for recruiting office supplies
  • Maintaining a file management system in compliance within federal, USCG, and unit
    policies under the guidance of the Recruiter in Charge (RIC)
  • Tracking and reporting office compliance with Government Property/ Vehicle programs
  • Tracking and executing office mailings
  • Office space Liaison for building lease/maintenance
  • Operation of recruiting lead software
  • Tracking and reporting each applicant's progress through recruiting and accession
    process
  • Tracking and reporting recruiter performance, recruiter training, and Military Entrance
    Processing Station (MEPS) performance metrics
  • Compiling and providing office performance metrics to CGRC and Headquarters
    personnel
  • Track, process, and submit Scout Talent and Refer (STAR) program recruiting incentive
    packages
  • Completing, routing, tracking, and reporting status of Local Marketing Support Forms
    and approvals
  • Processing, tracking and reporting status of candidate's background investigations per
    references including but not limited to I-9, Employment Eligibility Verification forms, and
    the electronic questionnaires for investigation process (eQIP) process
  • Scheduling the Armed Services Vocational Aptitude Battery (ASVAB) testing and MEPS
    appointments
  • Booking travel arrangements for candidates per policy
  • Drafting, submitting, tracking, and reporting status of waiver packages
  • Managing Microsoft Outlook calendars
  • Managing / monitoring Outlook distribution groups and shared mailboxes
  • Developing, updating, and maintaining the Recruiting Office Microsoft TEAMS site(s)
    under guidance of the RIC
  • Sharing documents on Microsoft TEAMS
  • Organizing files on Microsoft TEAMS
  • Operating and reporting information from current lead management/accession software
    solution (Gangway)
  • Researching, creating, and maintaining outreach, centers of influence (COI), and
    distribution lists
  • Developing communication flyers, posters, and other artifacts
  • Supporting local, regional, and national recruiting events administrative requirements
  • Posting, monitoring, and reporting on Recruiting Office's social media sites

Qualifications:

  • Employees shall have proper documentation indicating they are legally authorized to work in the U.S.
  • Associate's degree with three (3) years of experience in clerical, administrative skills with exceptional organizational skills
  • Ability to function in a team environment
  • Employees shall be able to read, write, speak, and understand English
  • Personnel shall have demonstrated proficiency with Microsoft 365 Suite of Products, Apps, and Services, including, but not limited to Word, Excel, PowerPoint, Access, and Adobe Forms

SGI Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.



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