![Ardmore Home Design Inc](https://media.trabajo.org/img/noimg.jpg)
Showroom Assistant
2 months ago
Job Summary
This role requires someone who enjoys interacting with Interior Designers and providing strong product, sales and customer service support. A person who exudes professionalism, highly organized and has experience in the Interior Design trade.
Showroom Operations
- Reception intake of interior designers and visitors to the showroom
- Respond to customer phone calls and emails
- Provide customers with company and product information
- Assist with quotes, order writing, providing delivery dates, tracking and loans of finish samples
- Document and wrap items going out on approval
- Completes critical communications with the home office to facilitate and ensure timely processing of customer orders
- Proactively work towards ongoing Showroom operational development and efficiencies
- Develop a strong knowledge base of all AHD product lines
- Maintain the daily operations in the Showroom Manager’s absence
Showroom Sales Administration
- Monitor and complete regular internal communications with dedicated corporate staff to facilitate customer quotes, orders, product shipments and deliveries via internal software applications, systems and tools
- Prospect and execute outreach efforts with potential and existing customers
- Attend events outside of the showroom
Showroom Projects
- Coordinate efforts with the Showroom Manager to develop and complete projects designed to enhance the customer experience
- Oversee the finish sample inventory and product tags
- Support the planning and execution of showroom events
- Assist the Showroom Manager with projects and appointments as needed
- Occasional travel to trade shows may apply
Outside Sales
· Spend up to two full days in the field (the 5 borroughs of NYC) to meet and present to existing down and lapsed accounts and prospects
· In between scheduled appointments, distribute samples and collateral, update the library, promote the AHD brands and the NY showroom. Schedule future appointments
· Identify opportunities and products with a targeted sales approach toward specific projects
· Cultivate relationships with all decision makers in a design firm
Requirements:- Some college studies in related field or relevant work experience
- Minimum of 2 years of Showroom or retail sales experience with emphasis on customer service
- Proficiency in Microsoft Office software (Outlook, Word, Excel) and experience with social media platforms
- Excellent verbal and written communications skills with attention to detail
- Strong multi-tasking and problem solving attitude through self-motivation and proactive approach
- Positive and friendly disposition with the ability to foster customer relationships
- Roll up sleeves, can do attitude with customer-centered focus
- Ability to occasionally lift 30-40 pounds in tandem
Desired Background
- Demonstrated experience within the home furnishings industry
- Eye for color and design
- Local Interior Design Firm relationships a plus
Compensation: Starting annual salary: $75,000. Exact compensation may vary based on skills, experience, and location.
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