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Field Coordinator III, SME
3 months ago
MPF Federal is seeking Field Consultants in the Eastern part of the North Carolina area who will travel within their designated state or region to work with existing family support resources, addressing gaps and enhancing activities to assist Service members and their families, particularly those geographically isolated from installation support.
Key Responsibilities:
- Provide information and referrals to Service members and their families.
- Develop and maintain a catalog of government-approved family programs and support resources within the assigned state.
- Identify gaps in available services/resources and collaborate with Military OneSource, DoD, State Joint Force HQ, and civilian community resources to address these gaps.
- Support events aimed at increasing awareness of military community services, including relocation assistance, counseling, personal and family life education, PFM services, deployment assistance, SECO, exceptional family member services, and more.
- Facilitate collaboration between military and civilian agencies to improve service coordination.
- Conduct briefings and share information to facilitate networks of volunteers, as approved by the Government.
- Provide support to unit/command and family support staff through briefings, information sharing, and training, as approved by the Government.
- U.S. Citizen with fluent English proficiency.
- Strong customer service skills and knowledge of call center operations.
- Understanding of the military lifestyle.
- Bachelor’s degree or equivalent work experience.
- Minimum of 15 years of prior military experience as: an Active Duty, National Guard, or Reserve service member, or a spouse of a service member, or relevant civilian knowledge and experience in Military Service programs.
- Must pass a criminal history and fingerprint check.
- Must successfully complete a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation.
- Residence within 50 miles of Camp Lejeune, NC; MCAS Cherry Point, NC; Seymour-Johnson AFB, NC
- Experience in marketing, recruiting, counseling, or academic instruction.
MPF Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.
