E&R Metalworking Specialist

2 weeks ago


Sterling Heights, United States E&R Parent Holding LLC Full time
Job DescriptionJob Description

About E&R:

E&R Industrial, founded in 1969, is an innovative, full-line industrial supply distributor committed to providing the highest level of technical support for manufacturing operations. We provide a full suite of inventory management solutions and highly flexible programs supported by brand name quality products, competitive prices, and on-time delivery. Our dedicated staff of professionals proactively create cost effective solutions designed to meet and exceed the demands of our valued customers. This is a technical sales position covering customers in the St. Louis area.

Position Details:

Reporting to the Regional Metalworking Manager, you will maximize and grow revenue and profits within prescribed metalworking categories in assigned accounts.

Specific responsibilities include:

Conduct needs analysis to determine a match between the customer's requirement and E&R's products or services including:

  • Lead customer discussion with relevant insight and challenges the customer to think differently about their business.
  • Explore expressed customer needs and identifies problems to solve—probes to fully understand and expand needs.
  • Use research to identify compelling reason to change.
  • Determine a customer's readiness, focusing time on those who are willing to take advantage of products or services.

Provide customers with solutions that reduce costs or increase efficiency with innovative product or service applications.

  • Develop solution options using ongoing dialogue with the customer and all available technology.
  • Links features and benefits to results.
  • Work with manufacturers to ensure ability to support solution.
  • Perform cost savings analysis for customer solution.
  • Use checking questions to gain feedback from customer on customized solution recommendation.

Implement Solutions

  • Engage E&R resources to develop plan and timeline to implement solution.
  • Promote implementation plan with customers.
  • Leverage post-implementation success to gain more information from the customer about future needs.

Maintain expertise in metalworking.

  • Educate customers on changing market trends and technology and impact to their business.
  • Investigate nonstandard solutions that will profitably satisfy a customer's needs.
  • Expand customer understanding and use of E&R's standard product and service capabilities.

You Have:

Technical Skills and Experience

  • Bachelor's degree (BSE) or the equivalent work experience.
  • 5+ years cutting tool and/or machine tool manufacturer or distribution experience ideal.
  • Previous field sales experience with cutting tools and machine tools
  • Business analysis experience and the ability to identify and implement improvement opportunities.
  • Understanding and awareness of major machine tool and cutting tool brands and applications, and the ability to distinguish market offers and capabilities.
  • Demonstrated understanding of CNC operations including turning, drilling, and milling
  • Demonstrated knowledge and understanding of the aspects of metal cutting including speeds and feeds, materials, tool types is required.
  • Understanding and experience with newest and latest in metal cutting technologies
  • Basic CNC programming skills and knowledge ideal.

General Skills:



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