E&R Metalworking Specialist
2 weeks ago
About E&R:
E&R Industrial, founded in 1969, is an innovative, full-line industrial supply distributor committed to providing the highest level of technical support for manufacturing operations. We provide a full suite of inventory management solutions and highly flexible programs supported by brand name quality products, competitive prices, and on-time delivery. Our dedicated staff of professionals proactively create cost effective solutions designed to meet and exceed the demands of our valued customers. This is a technical sales position covering customers in the St. Louis area.
Position Details:
Reporting to the Regional Metalworking Manager, you will maximize and grow revenue and profits within prescribed metalworking categories in assigned accounts.
Specific responsibilities include:
Conduct needs analysis to determine a match between the customer's requirement and E&R's products or services including:
- Lead customer discussion with relevant insight and challenges the customer to think differently about their business.
- Explore expressed customer needs and identifies problems to solve—probes to fully understand and expand needs.
- Use research to identify compelling reason to change.
- Determine a customer's readiness, focusing time on those who are willing to take advantage of products or services.
Provide customers with solutions that reduce costs or increase efficiency with innovative product or service applications.
- Develop solution options using ongoing dialogue with the customer and all available technology.
- Links features and benefits to results.
- Work with manufacturers to ensure ability to support solution.
- Perform cost savings analysis for customer solution.
- Use checking questions to gain feedback from customer on customized solution recommendation.
Implement Solutions
- Engage E&R resources to develop plan and timeline to implement solution.
- Promote implementation plan with customers.
- Leverage post-implementation success to gain more information from the customer about future needs.
Maintain expertise in metalworking.
- Educate customers on changing market trends and technology and impact to their business.
- Investigate nonstandard solutions that will profitably satisfy a customer's needs.
- Expand customer understanding and use of E&R's standard product and service capabilities.
You Have:
Technical Skills and Experience
- Bachelor's degree (BSE) or the equivalent work experience.
- 5+ years cutting tool and/or machine tool manufacturer or distribution experience ideal.
- Previous field sales experience with cutting tools and machine tools
- Business analysis experience and the ability to identify and implement improvement opportunities.
- Understanding and awareness of major machine tool and cutting tool brands and applications, and the ability to distinguish market offers and capabilities.
- Demonstrated understanding of CNC operations including turning, drilling, and milling
- Demonstrated knowledge and understanding of the aspects of metal cutting including speeds and feeds, materials, tool types is required.
- Understanding and experience with newest and latest in metal cutting technologies
- Basic CNC programming skills and knowledge ideal.
General Skills:
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