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Front Office Coordinator

2 months ago

Lebanon, United States Align ENT & Allergy Full time
Job DescriptionJob Description

Moffitt & Mesaros is seeking a highly organized and detail-oriented Front Office Coordinator to join our team. As a Front Office Coordinator, you will play a crucial role in the efficient operation of our practice by overseeing the front desk activities and providing excellent customer service to patients.

Moffitt & Mesaros ENT is a reputable healthcare company specializing in ENT and Allergy services. Our team of experienced medical professionals is committed to delivering high-quality care and improving the health and well-being of our patients.

Responsibilities
  • Manage the front desk activities, including greeting patients, scheduling appointments, and answering phone calls.
  • Check-in patients, verify and update their information in the electronic medical records system.
  • Collect co-payments, process payments, and maintain accurate financial records.
  • Coordinate with medical staff to ensure smooth patient flow and optimize resource utilization.
  • Assist patients with completing necessary forms and provide them with relevant information about our services.
  • Resolve patient concerns and address any inquiries in a professional and timely manner.
  • Maintain confidentiality of patient information and adhere to HIPAA regulations.
  • Perform general administrative tasks, such as filing, scanning, and data entry.
  • Order and maintain office supplies, ensuring inventory is always stocked.

Requirements

  • High school diploma or equivalent.
  • Previous experience as a receptionist or front office coordinator in a medical setting.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficient in using electronic medical records systems and basic computer programs.
  • Knowledge of medical terminology and procedures.
  • Customer service-oriented with a friendly and professional demeanor.
  • Ability to work well in a team and collaborate effectively with colleagues.
  • Attention to detail and ability to maintain accuracy in a fast-paced environment.
  • Reliability and punctuality with a strong work ethic.

Benefits

Health Benefits

Vision

Dental

401K

Paid Time Off

Paid Holidays