Customer Service Call Center Representative
2 weeks ago
We are looking for a dedicated and caring individual to provide exceptional member care service. As one of the first points of contact, you will be responsible for providing members with superior service over multiple channels, including phone, chat, email, mail, or person-to-person. Your exceptional customer service skills are needed to serve our membership by responding to member inquiries, investigating and resolving member concerns, initiating service requests, explaining energy-related charges, offering energy saving advice, processing billing and payments, handling credit collections, and other customer-related responsibilities.
The successful candidate must possess outstanding interpersonal, listening, problem-solving, verbal and written communication skills; attention to detail; excellent organizational skills; and the ability to handle multiple assignments. This position requires you to use patience and understanding to uncover member needs, answer questions, and leave a positive impression on every member interaction. Three to five years’ experience in customer service required. Microsoft Office Word and Excel knowledge preferred. Experience in collections desired. Bilingual (English/Spanish) applicants are encouraged to apply.
This position earns a competitive salary based on experience. We also offer paid training, health insurance, generous paid time off (PTO), paid holidays, a retirement pension plan, and a 401(k) plan.
This position may be subject to both teleworking and reporting to the Greenville headquarters as assigned. The assigned hours will be Monday – Friday 8 am – 5 pm with occasional overtime during peak seasons.
ABOUT FARMERS ELECTRIC COOPERATIVE
Formed in 1937 to bring electricity to the rural areas of Northeast Texas, we are a rapidly growing electric cooperative that provides a safe, reliable, and affordable power supply along with consistently good service to more than 55,000 co-op members in the fast-growing region spanning 12 counties. More than an electric power utility, we're an electric cooperative. We are a community-based organization that is locally owned and operated. Our members have a voice in our policies and practices. With careful management of resources, dedicated employees, and strategic planning, we’ve managed to keep our electricity prices low and our service reliability high.
Our employees are our neighbors and yours, working to improve the quality of life in the communities we serve. We’re always on the lookout for more talent. Besides a great job with a powerful purpose, working for us allows our employees to work for a company that puts the needs of its members and the community first. We believe that our electric cooperative is a great place to work and we’re confident that you will too.
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Medical Service Representative
7 days ago
Greenville, United States LifeMD Full timeJob DescriptionJob DescriptionAbout usLifeMD is headquartered in NYC and is a leading provider of virtual primary care. LifeMD offers telemedicine, laboratory and pharmacy services, and specialized treatment across more than 200 conditions, including primary care, men’s health, women’s health, allergy & asthma, and dermatology. Leveraging a...
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Associate Customer Care Representative
21 hours ago
Greenville, United States AMICA MUTUAL INSURANCE COMPANY Full timeConduct professional telephone conversations to service existing accounts in a high call volume environment Problem-solve and use time effectively to multitask and prioritize work Work well with others in a team setting Gain customer trust and respec Customer Care, Representative, Associate, Retail, Customer
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Medical Service Representative
Found in: Resume Library US A2 - 7 days ago
Greenville, South Carolina, United States LifeMD Full timeAbout us LifeMD is headquartered in NYC and is a leading provider of virtual primary care. LifeMD offers telemedicine, laboratory and pharmacy services, and specialized treatment across more than 200 conditions, including primary care, men’s health, women’s health, allergy & asthma, and dermatology. Leveraging a vertically-integrated, proprietary...
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Inside Sales Representative
2 weeks ago
Greenville, United States Concrete Driveway Co. Full timeJob DescriptionJob DescriptionInside Sales RepresentativeConcrete Driveway Co is looking for a motivated and well-spoken Inside Sales Representative with a hunter mentality to join our sales team in our Greenville Headquarters office. The inside sales representative will be responsible for managing our current national customer pipeline, understanding their...
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Route Service Sales Representative
1 week ago
Greenville, United States Cintas Full timeCintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the Route Service Sales...
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Route Service Sales Representative
Found in: Appcast US C2 - 1 week ago
Greenville, United States Cintas Full timeCintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the Route Service Sales...
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Route Service Sales Representative
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Greenville, United States Cintas Full timeCintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the Route Service Sales...
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Customer Service Account Manager
5 days ago
Greenville, United States CareerBuilder Full timeWith direction from the Customer Service Supervisor and Sales Management, responsible for all activities within assigned accounts. Obtain maximum business while maintaining a high degree of customer service. This is to include pricing, delivery, technical information, and order maintenance. Provide support and guidance to field sales representatives. Reports...
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Customer Service Account Manager
7 days ago
Greenville, United States KYOCERA AVX Components Corporation Full timeWith direction from the Customer Service Supervisor and Sales Management, responsible for all activities within assigned accounts. Obtain maximum business while maintaining a high degree of customer service. This is to include pricing, delivery, technical information, and order maintenance. Provide support and guidance to field sales representatives.Reports...
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Customer Service Accounting Representative
2 weeks ago
Greenville, United States Farmers Electric Cooperative Full timeJob DescriptionJob DescriptionSalary: We are looking for a dedicated and caring individual to provide exceptional customer service to our members. You will be responsible for providing assistance to our members with their billing by processing remittance/payments and refunds. Your exceptional customer service skills are needed to serve our membership by...
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Customer Service Manager
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Sales Development Representative
6 days ago
Greenville, United States Concrete Driveway Co. Full timeJob DescriptionJob DescriptionConcrete Driveway Co is seeking friendly and motivated Sales Development Representatives to assist the company in expanding its customer base. This entry-level position offers growth opportunities for individuals with excellent communication, interpersonal, and customer service skills, along with a drive to succeed. The Sales...
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Customer Service
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Greenville, United States Peoplelink Staffing Solutions Full timeReceptionist Front Desk PeopleLink Staffing has partnered with a local Insurance agency that is currently looking to grow. If you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career. We're looking for Customer Service Professionals in the Greenville SC area. 1st shift ...
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Customer Service
7 days ago
Greenville, United States PeopleLink Staffing Solutions Full timeJob DescriptionJob DescriptionReceptionist Front DeskPeopleLink Staffing has partnered with a local Insurance agency that is currently looking to grow. If you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career. We're looking for Customer Service Professionals in the...
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Member Service Representative Teller
7 days ago
Greenville, United States BESSEMER SYSTEM FCU CORP Full timeJob DescriptionJob DescriptionWe are seeking a Member Service representative to join our team! You will be responsible for helping our members by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product...
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Member Service Representative Teller
7 days ago
Greenville, United States BESSEMER SYSTEM FCU CORP Full timeJob DescriptionJob DescriptionWe are seeking a Member Service representative to join our team! You will be responsible for helping our members by performing transactions and providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and...
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Retail Sales Representative
7 days ago
Greenville, United States Metro by T-Mobile Full timeDescriptionMetro by T-Mobile Authorized Dealer is seeking to hire energetic and sales-driven individuals as a Retail Sales Representative. Retail Sales Representative works with a team of experts to bringing the Metro by T-Mobile brand into the lives of every individual. They explore and qualify all customers for the best products and services Metro by...
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HP Customer Sales Representative
Found in: Careerbuilder One Red US C2 - 2 weeks ago
Greenville, SC 29601, United States 2020 Companies Full time2020 Companies - JobID: REQ_062036 [Sales Agent / Sales Rep / Salesperson] As a Sales Representative at 2020 Companies, you'll: Sell products and services in a retail store, kiosk, and/or event environments; Maintain professional interaction with both customers and fellow employees; Direct customers by escorting them to displays; Advise customers by...
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Sales Representative
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Greenville, United States RimTyme Custom Wheels & Tires Full timeJob DescriptionJob DescriptionGeneral Description: Responsible for assisting customers with selecting rental merchandise to meet their needs and budgetary requirements, recording and processing transactions, maintaining showroom appearance and assisting in other areas of the store as needed by management.Our Sales Representatives:Greet and identify customer...
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Patient Service Representative
3 days ago
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