Member Service Representative Teller

1 week ago


Greenville, United States BESSEMER SYSTEM FCU CORP Full time
Job DescriptionJob Description

We are seeking a Member Service representative to join our team You will be responsible for helping our members by performing transactions and providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Comfortable with a variety of computer programs
  • Cash handling experience preferred
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionWe are a firmly established and fast growing credit union looking to add to our dedicated staff to provide best-in-class services and updated technology solutions to our growing membership. Outstanding job security and room for growth.Company DescriptionWe are a firmly established and fast growing credit union looking to add to our dedicated staff to provide best-in-class services and updated technology solutions to our growing membership. Outstanding job security and room for growth.

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