Skilled Nursing Business Office Manager

4 weeks ago

Myrtle Beach, United States Phoenix Senior Living Full time
Job DescriptionJob DescriptionDescription:

Myrtle Beach Manor is seeking a SNF Business Office Manager to join their team

The Business Office Manager (BOM) is responsible for overall functions and controls within the community business office, as assigned. This employee focuses primarily on maximizing cash flow through efficient billing and collections processes.

Responsibilities:

· Assure implementation of the company’s policies and procedures for financial functions to ensure compliance with applicable standards

· Attend daily/weekly Medicare/Managed Care

· Ensure timeliness and accuracy of accounts/billing in Point Click Care (PCC)

· Expedite billing and collection procedures to maximize revenue and cash flow

· Make collection calls as necessary

· Research and review outstanding accounts for resolution

· Analyze receivables on a consistent basis, assess level of bad debt reserves, review, recommend and submit write-offs, review Medicare, Medicaid and insurance remittance advices rebilling claims when necessary and complete weekly follow-up on outstanding accounts.

· Audit SNF admission paperwork and communicate issues/concerns to Admission Coordinator, Executive Director, and Regional Business Manager as needed.

· Review monthly financial statements, and communicate issues/concerns to the Executive Director and appropriate regional staff

· Interact with various long-term care offices to submit/correct any necessary paperwork to ensure the collectability of accounts receivable as needed

· Census Management including daily/monthly reconciliation

· Cash Management including daily/monthly reconciliation

· Identifies and corrects errors with revenue and cash posting

· Complete month end close timely and accurately

· Responds to collection and audit requests timely

· Coordinates monthly Triple Check with the Interdisciplinary Team and ensures billing is compliant with State and Federal regulations

· Partners with Admission staff to educate residents and responsible parties regarding their insurance and private liability

· Participates in Quality Management process

· Provides leadership and support for the Compliance Process within management area, including but not limited to timely reporting concerns or suspected incidences of non-compliance

· Ability to lead, plan, organize, develop, implement, and interpret programs, goals, objectives, policies, procedures, etc.

· Ability to work independently, to follow instructions, and to accept constructive feedback

· Maintain daily/monthly manual cash and census reconciliations to ensure SOX audit controls are met

· Oversees Accounts Payable process

· Establish controls to assure accuracy and timeliness of month end close and billing functions

Responsibilities (Continued):

· Maintain community petty cash account and reconcile monthly

· Review and approve accounts payable batches in P2P ensuring accuracy of invoice and coding

· Maintain the integrity of the resident trust account, if applicable, through proper accounting and reconciliation processes in accordance with company and regulatory requirement

· Perform other duties as assigned


Requirements:

Requirements:

· Demonstrate satisfactory level of interpersonal skills to interact with community staff, administration, residents, families, vendors, and governmental agencies

· Demonstrate the willingness to generate new ideas for change, evaluate and recognize priorities, challenge others to learn, communicate and model organization values, foster high performance, and identify processes for improvement in daily work

· Demonstrate the knowledge and understanding of resident rights, respect the rights, dignity, and individuality of each resident in all interactions

· Always demonstrate honesty and integrity in the care and use of resident and community property

· Demonstrate respect for co-workers and respond to needs of residents by complying with community policies and procedures

· Demonstrate the ability to prioritize tasks/responsibilities and complete duties within established deadlines

· Ability to carry out the essential functions of this job (with or without reasonable accommodation)

· Access continuing education opportunities appropriate to responsibilities, utilize state agency and Medicare Administrative Contractor websites to understand current and on-going billing regulatory changes and maintain technical skills to perform job duties

· Establish knowledge of emergency and disaster procedures of the community

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