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Electrical Customer Service Representative

4 months ago

Altamonte Springs, United States Super Fast Electric Full time
Job DescriptionJob Description

Are you ready to charge up your career and join an electrifying team? We have a shockingly exciting opportunity for you as a full-time Electrical Customer Service Representative, where you'll be at the forefront of delivering exceptional service and support to our valued customers.

You can expect to earn between $20-$22/hr, with monthly performance based bonuses available.

Picture yourself in our vibrant office, surrounded by a dynamic team of talented individuals who are as energetic as a lightning bolt. We offer a variety of great benefits, including:

  • Medical, dental, and vision insurance
  • Matching 401(k)
  • Paid vacation
  • Paid holidays
  • Paid sick and personal time
  • Performance-based bonuses
  • Education assistance or tuition reimbursement
  • Employee discounts
  • Food and coffee

Get ready to shine with Super Fast Electric

THE INS AND OUTS OF BECOMING OUR ELECTRICAL CUSTOMER SERVICE REPRESENTATIVE

This position typically works from 9:00 AM - 5:30 PM, Monday - Friday and has a 30-minute lunch.

YOUR ROLE:

In this high-powered role, you'll be the first point of contact for our customers, engaging with them over the phone to offer a warm greeting and schedule appointments. You'll also be the mastermind behind the scenes, collaborating with our skilled field technicians to ensure seamless dispatching and coordination. Your superpower will be managing service coordination tasks, from following up on unsold estimates to conducting "happy" calls that take our customer satisfaction to electrifying heights. With your exceptional organizational skills, you'll keep our appointments and work completion schedules in perfect order.

OUR REQUIREMENTS:

  • Honesty and integrity
  • Excellent communication and interpersonal skills
  • Typing proficiency
  • Customer service skills
  • Ability to work as part of a team

Additionally, the following is preferred but not required:

  • Fluency in Spanish
  • ServiceTitan experience
  • Home service business experience

JOIN US AT SUPER FAST ELECTRIC

Super Fast Electric is an electrical contracting company that provides a variety of services for our residential, commercial, and industrial clients. We are dedicated to creating green solutions for electrical problems because we care about the future. But it's not just our services that set us apart - it's our culture. We have a healthy work environment that offers continued training and a track for promotion, provides top pay, and encourages a team-oriented environment where people help each other out and get along. Whether you're a seasoned professional or just starting out in your career, you'll find a welcoming and supportive team at Super Fast Electric.

If you think this job is a fit for what you are looking for, great Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you



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