Customer Service Representative

4 days ago


Altamonte Springs, Florida, United States El-Amin & Associates Inc Full time
Job Opportunity

El-Amin & Associates Inc is seeking a highly motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering exceptional customer service and enjoy working in a proactive environment, this role may be the perfect fit for you.

This is an excellent opportunity to grow your knowledge and skills in the insurance industry. You will have the chance to develop your expertise and benefit from additional avenues for growth and advancement. Our company is committed to providing continued training and education, as well as career development and advancement opportunities.

As a Customer Service Representative, you will have the opportunity to engage with clients to assess their insurance requirements and offer personalized advice. You will also be responsible for developing effective sales strategies to promote insurance products and services to potential clients.

We offer a competitive hourly base salary, bonus opportunities, and a comprehensive benefits package, including paid time off, dental insurance, vision insurance, life insurance, and a retirement plan.

Key Responsibilities:

  • Client Consultation: Engage with clients to assess their insurance requirements and offer personalized advice.
  • Sales Strategy: Develop effective sales strategies to promote insurance products and services to potential clients.
  • Policy Management: Manage policy renewals, modifications, and coverage adjustments for existing clients.
  • Client Retention: Build strong relationships with clients to ensure their satisfaction and loyalty to the organization.
  • Market Research: Stay up-to-date on industry trends, market changes, and competitor activities to adjust sales strategies accordingly.

Requirements:

  • Licensing: Active Florida Property & Casualty License (440, 20-44, 220) required.
  • Experience: Previous experience in insurance sales or a related field is a plus.
  • Communication Skills: Strong interpersonal and communication skills.
  • Customer Focus: A customer-centric approach with a focus on delivering exceptional service.
  • Professionalism: Ability to represent the company in a professional manner at all times.
  • Team Player: Collaborative mindset with the ability to work effectively in a team environment.
  • Tech Proficiency: Familiarity with basic computer applications and software.


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