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On Call- Office Service Associate Floater

5 months ago

Roanoke, United States The Millennium Group Full time
Job DescriptionJob Description

Key Responsibilities:

  • Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.)
  • Deliver, pickup, and transport materials within, between, to, and from various departments.
  • Deliver office supplies and copy paper
  • Inspect deliveries for suspicious or threatening items.
  • Operate company vehicle to transport items
  • Answer calls and provide customer service.
  • Pickup outbound boxes and packages from internal customer locations.
  • Ability to sort items into categories according to established methods.
  • Prepare items for processing, shipment or transportation.
  • Enter activity data in logs, maintain records.
  • Ensure all safety procedures are followed at all times.
  • Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx)
  • Ability to cross train on other roles within department, responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
  • Receive and complete print request according to client expectations.
  • Greet and sign in visitors at the front desk.
  • Restock supplies throughout the office.
  • Provide general administrative and clerical duties.
  • Maintain a safe and clean lobby area.
  • Other duties as assigned by manager.

Qualifications:

  • High school diploma or equivalent (GED)
  • Minimum of 2-5 years mail services related experience preferred with knowledge of commonly used Office Services procedures
  • 1-3 years experience with Microsoft Office Software (Word, Excel, etc. )
  • Excellent customer service skills; must possess a "can do" attitude.
  • Excellent communication skills both verbal and written.
  • Ability to effectively work individually of in team environment
  • Competency in performing multiple functional tasks.
  • Attention to detail
  • Ability to handle mail or hand cart, as ell as flatbed.
  • Must be able to lift up to 50 pounds.


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