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Bilingual Customer Service Representative

2 months ago

Jacksonville, United States Florida One Insurance Full time
Job DescriptionJob Description

Are you fluent in more than one language and passionate about helping others? Join us at Florida One Insurance as a Full Time Bilingual Customer Service Representative This exciting position allows you to communicate with a diverse range of customers and assist them with their insurance needs. Working onsite, you'll be immersed in a dynamic environment where no two days are the same.

Your role as a Bilingual Customer Service Representative is crucial in ensuring our customers feel heard, valued, and understood. With a competitive salary ranging from $46,133.00 to $65,405.00 per year, you'll not only be making a difference but also securing a stable future for yourself. Ready to embark on this thrilling journey with us? Apply now

You will be offered great benefits such as Medical, Dental, Vision, Life Insurance, and Paid Time Off. Don't miss out on this opportunity to be part of a fun, customer-focused team that values your language skills and customer service expertise.

Florida One Insurance: Our Story

Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products/services and unparalleled customer experiences. We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success. We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates. Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.

Your day to day as a Bilingual Customer Service Representative

Join us at Florida One Insurance as a Bilingual Customer Service Representative, where you'll blend your customer service skills with analytical thinking and attention to detail in a fast-paced and dynamic environment. Each day offers exciting opportunities to assist clients in navigating the intricacies of insurance, matching them with the best coverage options that align with their needs and financial constraints. Engage in networking activities to foster professional connections, stay informed about industry trends, and uphold meticulous attention to administrative duties to ensure seamless operations and compliance with regulations.

Don't miss this chance to be part of a team that values problem-solving and empathetic customer service

What you need to be successful

To thrive as a Bilingual Customer Service Representative at Florida One Insurance, you'll need a unique blend of skills to excel in this dynamic role. Strong customer service skills are essential, along with the ability to effectively communicate with clients from diverse backgrounds. Analytical thinking will help you assess clients' needs and recommend suitable insurance solutions.

Attention to detail is crucial to ensure accuracy in processing paperwork and policy information. Problem-solving skills will come in handy when resolving complex customer queries or issues. Additionally, a high level of empathy is key to understanding and addressing clients' concerns effectively.

If you're hungry for challenges, a humble team player, and an abundant thinker ready to solve problems with integrity and empathy, we want you on our customer-centric team

Ready to join our team?

So, what do you think? If you feel this is the right job for you, go ahead and apply We look forward to meeting you