Director of Population Health
1 month ago
Our comprehensive health services include primary care, adult medicine, pediatrics, family planning, OB/GYN, HIV services, behavioral health, and specialized care for the homeless. At MNHC, we are committed to a culture of excellence and financial success to fulfill our mission of providing health care access for all.
As we honor our past and the legacy of service to our community, we are equally focused on the future. MNHC is dedicated to delivering human-centered care that adapts to the evolving needs of our patients. We are in a dynamic state of transformation, striving for excellence in all we do to build a robust and resilient organization that will continue to serve generations to come.
We are currently looking for qualified candidates for the role of Director of Population Health & Quality Improvement. This position reports to the Chief Operations Officer (COO) and is a Regular, Full Time, Exempt role with a starting yearly salary range of $108,400 to $119,700 with full benefits.
Primary Objective:
The Director of Population Health and Quality Improvement (DPHQI) will be primarily responsible for leading efforts to improve both population health outcomes and clinical quality, while enhancing satisfaction for patients and staff. This role focuses on developing and implementing strategies to manage the health of populations, reducing health disparities, and improving overall health outcomes. The DPHQI will oversee and support key systems vital to clinical quality and operational efficiency, including schedule utilization, patient wait times, and other performance metrics. In ensuring MNHC maintains Patient Centered Medical Home (PCMH) recognition, the DPHQI will lead system improvements in patient access, productivity, population-based quality improvement, and patient care management at both the team (provider/medical assistant) and population levels. Additionally, this position will oversee the ambulatory quality and data analytics teams, ensuring accountability for meeting metrics and reporting data to all required agencies (federal, state, and local) as well as internal Quality Improvement programs.
The DPHQI will work closely with the Director of Clinical Operations to design and implement comprehensive quality improvement initiatives, fostering a culture of excellence, innovation, and continuous improvement in healthcare delivery and patient outcomes.
Essential Functions/Responsibilities
Performance Management & Leadership Development:
- Supervise assigned staff including recruitment, hiring, orientation, training, retention, performance improvement coaching, and performance evaluation, providing both technical oversight and high level project planning.
- Lead the development and implementation of performance management and leadership development programs to foster a culture of continuous improvement and professional growth.
- Chair the Quality Management Committee, providing strategic direction and oversight.
- Provide leadership and oversight for primary care service delivery improvement initiatives and programs such as NCQA Patient Centered Medical Home, UDS, and HCAI.
- Oversee MNHC’s participation in health plan Pay for Performance programs.
- Coordinate preparation for external audits and site visits by health plans and governmental agencies.
- Ensure timely follow-up on required corrective action plans and evaluate performance improvement activities.
- Stay informed about relevant local, state, and federal laws impacting clinic operations.
- Oversee internal reporting systems for clinical indicators and clinic operations metrics.
Population Health & Quality Management:
- Develop and implement strategies to manage the health of populations, reducing health disparities, and improving overall health outcomes.
- Guide the work MNHC’s community health workers/promotoras to ensure alignment with organizational objectives and successful implementation of initiatives.
- Guide MNHC through the restructuring and alignment of Medi-Cal CalAIM services across the organization.
- Utilize EHR and practice management functions and population health functionality to track, measure, and publicize population-based clinical and productivity goals.
- Lead efforts to enhance population health management through data analysis, identifying trends, and implementing evidence-based interventions.
- Ensure MNHC maintains Patient Centered Medical Home (PCMH) recognition and leads system improvements in patient access, productivity, and population-based quality improvement.
- Oversee the review, implementation, and monitoring of MNHC’s Quality Management Plan.
- Lead the adoption of new clinical and operations performance measures, including those originating from health plan pay-for-performance programs.
- Ensure the quality of clinical operations, including schedule utilization, patient wait times, and other performance metrics.
- Develop and oversee quality improvement initiatives, ensuring continuous improvement in healthcare delivery and patient outcomes.
- Oversee the ambulatory quality and data analytics teams, ensuring accountability for meeting metrics and reporting data to required agencies and internal Quality Improvement programs.
- Lead efforts to track and measure clinical and productivity goals, utilizing advanced knowledge of EHR practice management and population health registry functions.
- Engage diverse stakeholders to develop and implement comprehensive quality improvement plans.
- Represent MNHC in external quality improvement committees and collaborative initiatives.
- Make recommendations and presentations to the Board of Directors, Executive Team, MNHC staff, and other external agencies, boards, commissions, and offices as needed.
- Lead initiatives to build and maintain relationships with key stakeholders, fostering collaboration and support for quality improvement efforts.
- Mobilize staff and teams, building momentum to achieve goals by communicating clearly and consistently, and investing time and energy to engage all stakeholders
- Participate in Executive/Senior Management, Risk Management Committee, Clinical Leadership, Managers and Supervisors/Leadership Circle, and Department meetings.
- Perform other duties as assigned
Qualifications
We are looking for a candidate who has demonstrated success in the following areas:
- Quality Improvement and Data Analysis: Establishing and maintaining high standards, synthesizing data into actionable insights, and independently owning complex analyses to drive improvements.
- Population Health: Managing multiple projects and responsibilities across various sites, ideally in an outpatient clinic model, to enhance health outcomes.
- Inspirational Leadership and Team Engagement: Cultivating a culture of excellence through authenticity and humility, empowering and coaching individuals to reach their full potential, and engaging diverse stakeholders to develop and implement goals.
- Effective Communication and Customer Service: Establishing trust, demonstrating poise and perspective in communication, and working towards solutions with teammates at all levels while meeting the needs of colleagues and patients with dignity and respect.
- Two years’ experience in ambulatory care clinic or hospital experience; community clinic experience preferred.
- Three years increasingly responsible management and supervisory experience.
- Excellent verbal and written communication skills.
- Ability to work collaboratively with multiple levels of staff.
- Experience with project management tools and methods.
- Knowledge of and experience with quality and process improvement methodologies.
- Knowledge of Microsoft Office applications (Word, Excel, PowerPoint)
- Familiarity with Electronic Health Record systems.
- Ability to work professionally and ethically within multi-cultural settings, including ability to maintain confidentiality and privacy of persons, documents, data, and communications
- Master’s Degree in Public Health, Health Services Field or Business Administration
To learn more about our organization, please visit our website at www.mnhc.org. We offer a full range of benefits which includes the following:
- Medical Insurance – MNHC pays 90-100% based on plan
- Dental and Vision Insurance – free to employee
- Life Insurance – free basic policy plus voluntary option
- Flexible Spending Accounts for health & dependent care expenses
- Commuter benefits for public transportation expenses
- Vacation – 2 weeks (3 weeks after 5 yrs; 4 weeks after 8 yrs)
- 12 Paid Holidays plus your birthday and 12 Sick Days each year
- 40 hours Paid Educational Leave
- 401k Retirement Savings Plan with Company Contribution
Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.
Powered by JazzHR
ihQdU43EO6
-
Population Health Director
1 month ago
San Marcos, United States TrueCare Full timeJob DescriptionJob DescriptionJoin our Dynamic Leadership Team at TrueCare!Population Health Director-Healthcare Quality OutcomesPayor and Contracting RelationsSan Marcos, CA Monday-Friday, 8am - 5pmThis Position is Eligible for a Hybrid ScheduleSummary: The TrueCare Population Health Director serves as the designated clinical leader for TrueCare's...
-
Medical Director, Primary Care Health Center
2 days ago
San Francisco, California, United States San Francisco Department of Public Health Full timeJob SummaryWe are seeking a highly skilled and experienced Medical Director to lead our Primary Care Health Center team. As a key member of our organization, you will be responsible for providing exceptional patient care, guiding quality improvement initiatives, and supporting the career development of our clinical and operational managers.Key...
-
San Francisco, California, United States UCSF Benioff Children's Hospitals Full timeAbout the OpportunityThe Department of Medicine at UCSF Benioff Children's Hospitals is seeking highly qualified candidates for the position of Clinical Investigators and Population Scientists in the Division of General Internal Medicine. This role combines research with patient care, education, and other academic responsibilities.Key ResponsibilitiesConduct...
-
Deputy Medical Director of Managed Care
4 days ago
San Francisco, California, United States City and County of San Francisco Full timeJob DescriptionJob Summary:The City and County of San Francisco is seeking a highly skilled and experienced Supervising Psychiatrist to join our team as the Deputy Medical Director of Managed Care for Behavioral Health Services. This is a unique opportunity to lead and shape the clinical direction of our Mental Health Services Center, while also providing...
-
San Francisco, California, United States UCSF Benioff Children's Hospitals Full timeAbout the OpportunityThe Department of Medicine at UCSF Benioff Children's Hospitals is seeking highly qualified candidates for the position of Clinical Investigators and Population Scientists in the Division of General Internal Medicine. This role combines research with patient care, education, and other academic responsibilities.Key ResponsibilitiesConduct...
-
San Francisco, United States City and County of San Francisco Full timeCompany Description The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex,...
-
Executive Director, Mount Zion Health Fund
4 weeks ago
San Francisco, United States Jewish Community Federation of San Francisco Full timeJob DescriptionJob DescriptionDescription:ORGANIZATIONAL OVERVIEWAs a center for Jewish philanthropy, the Jewish Community Federation and Endowment Fund (the Federation) mobilizes assets to support the most pressing issues of our time, while building and sustaining thriving Jewish communities in the Bay Area, Israel and beyond for generations to come. We...
-
Director of Mental Health Services
4 days ago
San Francisco, California, United States Mount Sinai Services of the Icahn School of Medicine at Mount Sinai--Elmhurst and Queens Programs Full timeJob SummaryThe Associate Director of Psychiatry is a key leadership position responsible for the strategic direction and operational management of our mental health services. This role requires a strong clinical background, excellent leadership and communication skills, and the ability to drive business growth and improvement.Key ResponsibilitiesDevelop and...
-
San Francisco, California, United States Professional Care Medical Practice, P.C. Full time**About Professional Care Medical Practice, P.C.**We are a private, physician-founded, nationally accredited correctional health care practice providing comprehensive medical and mental health care services in the state of New York.**Job Summary**We are seeking a Part-Time Physician / Medical Director to provide on-site medical care at a correctional...
-
Director of Child and Adolescent Psychiatry
4 days ago
San Francisco, California, United States Mount Sinai Services of the Icahn School of Medicine at Mount Sinai--Elmhurst and Queens Programs Full timeJob Summary:We are seeking a highly qualified and experienced Child and Adolescent Psychiatrist to serve as the Director of the Child and Adolescent Division at Elmhurst Hospital Center. The successful candidate will be responsible for leading a multidisciplinary team of healthcare professionals in providing high-quality patient care and developing...
-
Director of Behavioral Health
2 months ago
San Francisco, United States Mission Neighborhood Health Center Full timeJob DescriptionJob DescriptionThe Mission Neighborhood Health Center is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We...
-
San Francisco, California, United States City and County of San Francisco Full timeJob SummaryThe City and County of San Francisco is seeking a highly qualified Deputy Director of Sexual Health and Wellness to join our team. As a key member of our Public Health Department, you will play a critical role in developing and implementing programs to promote sexual health and wellness in our community.Key ResponsibilitiesDevelop and implement...
-
Health Promotion and Wellness Director
5 days ago
San Diego, California, United States InsideHigherEd Full timeJob SummaryThe Director of Well-being & Health Promotion plays a crucial role in ensuring students' health and safety on campus. By providing education and resources, the Director aims to empower students to make healthy decisions.Key ResponsibilitiesDevelop and implement health promotion initiatives to enhance student well-beingLead a team in program...
-
Director of Clinical Operations
2 months ago
San Francisco, United States Mission Neighborhood Health Center Full timeJob DescriptionJob DescriptionMission Neighborhood Health Center (MNHC) is on a transformative journey to expand and enhance the services we provide to the vibrant and diverse communities of San Francisco. With a rich history rooted in the heart of the Mission and Excelsior Districts, MNHC has been a cornerstone of compassionate and culturally-competent care...
-
Director of Clinical Operations
2 weeks ago
San Francisco, United States Mission Neighborhood Health Center Full time $108,400 - $119,700Job DescriptionJob DescriptionMission Neighborhood Health Center (MNHC) is on a transformative journey to expand and enhance the services we provide to the vibrant and diverse communities of San Francisco. With a rich history rooted in the heart of the Mission and Excelsior Districts, MNHC has been a cornerstone of compassionate and culturally-competent care...
-
Director of Clinical Operations
5 days ago
San Francisco, United States Mission Neighborhood Health Center Full timeJob DescriptionJob DescriptionMission Neighborhood Health Center (MNHC) is on a transformative journey to expand and enhance the services we provide to the vibrant and diverse communities of San Francisco. With a rich history rooted in the heart of the Mission and Excelsior Districts, MNHC has been a cornerstone of compassionate and culturally-competent care...
-
San Francisco, California, United States City and County of San Francisco Full timeJob DescriptionJob Summary:The City and County of San Francisco is seeking a highly qualified Deputy Director of Sexual Health and Wellness to join our team. As a key member of the Community Health Equity and Promotion branch, you will be responsible for managing community-based programs and services, training, and capacity building for the prevention and...
-
San Francisco, California, United States City and County of San Francisco Full timeAbout the RoleThe City and County of San Francisco is seeking a highly skilled and experienced Deputy Director of Sexual Health and Wellness to join our team. As a key member of our Public Health Department, you will play a critical role in developing and implementing programs to promote sexual health and equity in our community.Key ResponsibilitiesDevelop...
-
Director of Clinical Health
3 months ago
San Francisco, United States Homeless Children's Network Full timeJob DescriptionJob DescriptionSalary: $130,000 per yearHomeless Children’s NetworkTITLE: Director of Black Birthing Health Initiative SALARY: $130,000 a yearSCHEDULE: Full-time position. Onsite/HybridBENEFITS: Health, Dental, and Vision insurance; Commuter stipendSTART DATE: June 1st. 2024Homeless Children’s Network MissionThe mission of Homeless...
-
Program Director
1 day ago
San Francisco, California, United States YMCA of San Francisco Full timeAbout the JobThe YMCA of San Francisco is seeking an experienced and passionate Associate Program Director to lead our Community Health and Wellness programs. As a key member of our team, you will be responsible for managing staff support, ensuring programming aligns with grant guidelines, and promoting initiatives that focus on health equity, prevention of...
