Legal Intake Specialist
3 weeks ago
$18 - $22 hourly
Responsibilities:- Manage attorney schedules, including prospective client consultations, to foster caseload growth
- Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
- Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
- Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
- Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
- Previous customer service or sales experience preferred
- CRM and case management software experience a plus
- Solid data entry, spreadsheet management, and computer skills
- Possesses outstanding communication skills and sense of empathy
- Background in the legal industry preferred
Boutique sized personal injury and workers' compensation law firm. We are a God 1st, family 1st law firm (in that order). Through our work of fighting for the injured we serve our Lord and our clients.
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