Legal Intake Specialist

3 weeks ago


Mount Pleasant, United States Christmas Injury Lawyers Full time
Job DescriptionJob DescriptionLooking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients’ lives every day. If this sounds like a job you’d love, apply nowCompensation:

$18 - $22 hourly

Responsibilities:
  • Manage attorney schedules, including prospective client consultations, to foster caseload growth
  • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
  • Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
  • Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
  • Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
Qualifications:
  • Previous customer service or sales experience preferred
  • CRM and case management software experience a plus
  • Solid data entry, spreadsheet management, and computer skills
  • Possesses outstanding communication skills and sense of empathy
  • Background in the legal industry preferred
About Company

Boutique sized personal injury and workers' compensation law firm. We are a God 1st, family 1st law firm (in that order). Through our work of fighting for the injured we serve our Lord and our clients.




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