Intake Specialist

6 months ago

Rocky Mount, United States Volunteers of America Chesapeake and Carolina's (V Full time
Job Details

Job Location
SSVF Carolinas - Rocky Mount - Rocky Mount, NC

Education Level
College Experience 4 years min Non-Compl

Description

COMPANY OVERVIEW

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations.

Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable.

Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

Position Overview:

Under direct supervision of the Team Lead, the Intake Specialist serves as an initial point of contact for applicants for SSVF services. Responds to inquiries from applicants regarding program eligibility requirements and other issues as needed.

Responsibilities:
  • Receiving current and future veteran applicants regarding program application process and policies for SSVF services. Looks up applicants' data and provides information to applicants as needed.
  • Types various forms, reports and related routine correspondences required as part of the application process. Prints out and mails decision letters, missing information letters and hearing notices to applicants. Withdraws files if no response. Copies required documents and file within applicants' files.
  • Collaborate with local office Program Assistant, Case Managers, and Co-Team leads to serve all veterans during the intake process.
  • Performs initial data entry and updates in AWARD: Electronic Health Record system for SSVF
  • Maintains electronic and paper applicant files including making appropriate entries into the applicant database or other databases such as AWARDS and Smartsheet.
  • Maintains working knowledge of general operation and specific eligibility guidelines of all SSVF applicants to appropriate grant source(s) for assistance.
  • As supported, designated, and instructed by the Team Lead, the Intake specialist will create and adhere to the local office intake calendar, which will require scheduling the appropriate number of intake appointments in a given timeline (based upon the instructions from the Team Lead).
  • Attends applicant processing meetings, including occasional evening meetings, as needed. Assists applicants in completing paperwork, obtains information, explains process, and answers applicants' questions.
  • Reports weekly on eligible and ineligible applicants.
  • Provides applicants with appropriate information and referral services.
  • Creates and maintains relationships with inter- and intra-agency partners and departments regarding housing and support services for applicants (specific to veterans that do not qualify for SSVF).
  • Participate in training, supervision, regular staff meetings, and accepts responsibility for aiding the development of positive team relationships as requested.
  • Adhere to agency policies, procedures, safety standards and the professional code of ethics.
  • Other duties assigned by supervisor.
Qualifications

Qualifications:
  • Minimum four-year degree or comparable 2 - 4 years of experience working directly with families and at-risk populations including, homeless, homeless veterans, formerly incarcerated veterans, veterans facing the challenges of mental health and substance use disorders, and veterans facing ongoing economic challenges.
  • Ability to organize, assign tasks, and supervise volunteer staff
  • Excellent verbal and written communication skills
  • Ability to be proactive
  • Ability to work well with diverse populations
  • Requires ability to frequently face deadlines with attention to detail
  • Complete tasks along with required documentation in a timely manner
  • Proficiency in Microsoft Office Applications
  • Bilingual in Spanish preferred
  • Peer Support Specialist preferred.

This position requires a regular Monday-Friday weekday schedule. It is a nonexempt, salaried position and may require after-hours duties based upon the needs of the veterans that we serve.

  • Legal Intake Specialist

    4 weeks ago

    Mount Pleasant, United States Christmas Injury Lawyers Full time

    Job DescriptionJob DescriptionLooking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic...

  • Probation Officer

    1 month ago

    Rocky Mount, North Carolina, United States Commonwealth of Virginia Full time

    Job Summary:The Commonwealth of Virginia is seeking a highly skilled Probation Officer to join our team in the Department of Juvenile Justice. As a Probation Officer, you will be responsible for providing domestic and delinquent intake services, as well as juvenile probation and parole supervision. You will work closely with youth, families, and community...

  • Certified Nursing Assistant

    4 weeks ago

    Rocky Mount, Virginia, United States Medical Facilities of America Full time

    We are seeking a compassionate Certified Nursing Assistant (CNA) to join our team at Franklin Health & Rehabilitation Center in Rocky Mount, Virginia.As a CNA, you will provide direct care to our residents, assisting them with activities of daily living under the direction and supervision of a professional nurse.Your duties will include bathing, dressing,...

  • Wound Care Specialist

    4 weeks ago

    Mount Vernon, New York, United States Healogics, LLC. Full time

    Job DescriptionJob SummaryThe Wound Care Specialist will provide patient care and handle intake and discharge processes for the Wound Care Center patients as scheduled. The position may also serve as a Case Manager to a group of assigned Wound Care Center patients, as assigned and depending on the Wound Care Center setup.Key ResponsibilitiesProvides patient...

  • Nursing Care Specialist

    3 weeks ago

    Mount Sterling, Kentucky, United States Windsor Care Center Full time

    Job Title: Nursing Care SpecialistLocation: Windsor Care CenterAbout Windsor Care CenterWindsor Care Center is a reputable healthcare facility committed to providing exceptional care services to our residents. Our dedicated team strives to create a warm and welcoming environment that promotes overall well-being and quality of life.Job SummaryWe are seeking a...

  • Medical Support Specialist

    4 weeks ago

    Mount Clemens, Michigan, United States Hope Network Full time

    The Medical Support Specialist at Hope Network plays a vital role in supporting the Nurse/Physician in the operation of the Macomb Health Partners Program. This includes monitoring the operation of medication administration and direct client healthcare of program consumers and assessment of medical needs.Key Responsibilities:Provide intake and registration...

  • Certified Nursing Assistant

    4 weeks ago

    Mount Sterling, Iowa, United States Wexford Health Sources Full time

    Job Summary:Wexford Health Sources, Inc. is seeking a Certified Nursing Assistant to join our team. As a patient care specialist, you will assist nursing staff with daily operations and provide direct care to inmates.Responsibilities:Assist nursing staff with daily operations and provide direct care to inmatesAssist inmates with activities of daily living,...

  • Healthcare Support Specialist

    4 weeks ago

    Rocky River, Ohio, United States Right At Home Full time

    Care for Seniors with Compassion and DedicationAs a Certified Nursing Assistant (CNA) with Right at Home, you will have the opportunity to make a meaningful difference in the lives of our seniors. Our clients rely on us for their everyday needs, and we need caring and compassionate individuals like you to provide the highest level of care.Responsibilities:...

  • Addiction Recovery Support Specialist

    4 weeks ago

    Mount Vernon, New York, United States Beacon Treatment Center Full time

    Job Summary:The Addiction Recovery Support Specialist at Beacon Treatment Center provides comprehensive support and coordination of care throughout the addiction recovery process. They assess client needs, connect clients to appropriate resources such as housing, employment, and medical care, and monitor progress toward recovery goals. The Case Manager also...

  • RN Clinical Manager Home Care Specialist

    4 weeks ago

    Rocky Hill, Connecticut, United States LHC Group Full time

    We are a part of LHC Group, a leading provider of post-acute care services. We are seeking a dynamic and detail-oriented RN Clinical Manager to join our team in Rocky Hill.This is a full-time salaried position that offers a $5,000 sign on bonus and flexible schedules. As a Clinical Manager, you will be responsible for the coordination of high-quality,...

  • Advanced Wound Care Specialist

    1 month ago

    Mount Vernon, New York, United States Healogics Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our Wound Care Center team at Healogics. As a key member of our team, you will provide exceptional patient care and play a vital role in helping us achieve our mission of improving the lives of patients with chronic wounds.Key Responsibilities:Provide patient care and...

  • Medical Support Specialist

    4 weeks ago

    Mount Clemens, Michigan, United States Hope Network Full time

    About the Role:The Medical Assistant supports the Nurse/Physician in the operation of the Macomb Health Partners Program. This includes monitoring the operation of medication administration and direct client healthcare of program consumers and assessment of medical needs.Key Responsibilities:Provide for intake and registration of patients.Organize and...

  • Certified Nursing Assistant

    4 weeks ago

    Mount Sterling, Iowa, United States Wexford Health Sources Full time

    Job SummaryWexford Health Sources is seeking a Certified Nursing Assistant to join our team at the Western Correctional Center in Mt. Sterling, Illinois. As a CNA, you will play a vital role in providing direct patient care to inmates, assisting with daily living activities, and promoting a positive and supportive environment.Key ResponsibilitiesAssist...

  • Certified Nursing Assistant

    4 weeks ago

    Mount Pleasant, Utah, United States Advocate Aurora Health Full time

    Job Summary:We are seeking a Certified Nursing Assistant to join our team at Advocate Aurora Health. As a Certified Nursing Assistant, you will play a vital role in providing high-quality patient care and supporting our nursing staff.Key Responsibilities:Assist RNs with daily patient care activities, including bathing, oral hygiene, feeding, and...

  • Certified Nursing Assistant

    4 weeks ago

    Mount Sterling, Iowa, United States Wexford Health Sources Full time

    Job Summary:Wexford Health Sources is seeking a Certified Nursing Assistant to join our team at the Western Correctional Center in Mt. Sterling, Illinois. As a CNA, you will play a vital role in providing high-quality patient care to our inmates. Key Responsibilities:Assist nursing staff with daily operations, including direct patient care activities.Help...

  • Certified Nursing Assistant

    4 weeks ago

    Mount Pleasant, Michigan, United States Universal Healthcare Resources Full time

    About United Healthcare SystemWelcome to United Healthcare System, where we deliver exceptional and comprehensive healthcare services that prioritize the unique needs of each individual. Our mission is to provide high-quality healthcare services across diverse communities, guided by principles of compassion, integrity, and excellence.Core Values:1....

  • Certified Nursing Assistant

    4 weeks ago

    Mount Sterling, Iowa, United States Wexford Health Sources Full time

    Job SummaryWexford Health Sources is seeking a Certified Nursing Assistant to join our team at the Western Correctional Center in Mt. Sterling, Illinois. As a CNA, you will play a vital role in providing direct patient care to inmates, assisting with daily living activities, and promoting a positive and supportive environment.Key ResponsibilitiesAssist...

  • Clinical Therapist

    4 weeks ago

    Mount Clemens, Michigan, United States Comprehensive Youth Services Full time

    Job DescriptionClinton Counseling Center, a program of Comprehensive Youth Services, Inc., seeks a skilled Clinical Therapist to provide quality care for substance use and mental health clients in a small non-profit outpatient clinic located in Mount Clemens, MI.As a contractual therapist, you will have the flexibility to decide your hours, with options...

  • Certified Nursing Assistant

    4 weeks ago

    Mount Airy, North Carolina, United States Navion Senior Solutions Full time

    At Navion Senior Solutions, we are seeking a compassionate Certified Nursing Assistant to provide exceptional resident care and support in our assisted living community.The ideal candidate will possess a strong passion for working with seniors and have a certification in nursing assistance. As a CNA, you will be responsible for providing daily care and...

  • Veterinary Care Specialist

    4 weeks ago

    Mount Vernon, New York, United States WellHaven PetHealth Full time

    Job SummaryThe Veterinary Technician is a vital member of our veterinary team, pivotal in delivering exceptional veterinary care to animals.This position involves supporting veterinarians to ensure the highest standards of veterinary medicine, educating clients, and delivering compassionate patient care.Key ResponsibilitiesAssist in the examination,...