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Licensed Account Development Specialist
3 months ago
Join Anne Rothstein & Associates - American Family Insurance, a renowned insurance agency dedicated to serving the West Metro with unmatched customer care. At our agency, we believe in the power of personal connections and strive to provide exceptional service tailored to each individual's needs.
We are currently seeking a Licensed Account Development Specialist to join our award-winning team and help us continue our tradition of excellence. As an account development specialist, you will be the first point of contact for our clients, assisting them with their insurance inquiries, policy changes, and claim submissions. Your role will be crucial in maintaining our high standards of customer satisfaction and ensuring that our clients feel valued and supported.
If you are a customer-focused individual who thrives in a fast-paced environment and values the opportunity to make a difference in people's lives, Anne Rothstein & Associates - American Family Insurance is the perfect place for you. Apply now and become a part of our dedicated team
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Dental Insurance
Vision Insurance
Life Insurance
Tuition Reimbursement
Responsibilities
Client Assistance: Serve as a primary contact point for clients, addressing inquiries and providing guidance on insurance policies and coverage.
Policy Maintenance: Process policy changes, update customer information, and ensure accurate record-keeping.
Claims Support: Assist clients with claim submissions, offering guidance on the claims process and providing updates on claim status.
Customer Service: Deliver prompt, friendly, and efficient service to clients, ensuring their needs are met and concerns are addressed effectively.
Documentation: Maintain accurate and organized client records, ensuring confidentiality and compliance with data protection regulations.
Requirements
Licensing: Active MN Property & Casualty License required
Customer Service Experience: Previous experience in customer service and account development, preferably in an insurance or financial services environment
Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and coworkers
Detail-Oriented: Strong attention to detail and accuracy in managing client policies and documentation
Team Player: Collaborative mindset, with the ability to work effectively within a team environment
Professionalism: Maintain a high level of professionalism, integrity, and confidentiality when dealing with client information