See more Collapse

Returns Manager

1 month ago

Addison, United States PORTER PIPE & SUPPLY Full time
Job DescriptionJob DescriptionPosition Summary:

The Returns Manager will be responsible for managing daily returns operations. They will ensure that customer returns are processed in a timely and efficient manner. The Returns Manager must be analytical, well-organized, and excel in communication. They must be comfortable with paperwork and information systems, as well as have a strong knowledge of returns and crediting best practices. They must have a clear leadership style that promotes accountability and teamwork. The Manager provides excellent customer service to both internal and external customers and demonstrates a strict level of confidentiality with all team members while serving as an ambassador of our culture.

Essential Functions:
  • Responsible for maintaining the accuracy and integrity of all material returns processes.
  • Provide support and timely action to all inquiries from internal and external customers and maintain positive relations with both.
  • Direct manpower needs on the floor to provide consistent lead times and operate within metric constraints.
  • Maintain industrial gas inventory, oversee tank exchanges, purchases, and purchase order reconciliation with receiving/vendor/AP.
  • Control rental tool fleet, expedite all rental tool repairs as needed and procure consumables and replacement components.
  • Provide resources for all hardware/software system driven processes pertaining to the functionality of the returns team and their use of the CSD ERP/WMS interface.
  • Develop a significant understanding of the CSD ERP and TWL WMS to allow effective teaching and basic troubleshooting when issues arise that impede return team workflow.
  • Manage all important documents pertaining to Returns processes and flow charts, special case information from customers, any excel files and other metric driven reports, and documentation regarding tool repair receipts, rental tool functionality certifications, receipts of purchase for not for resale items that the team would use and other documents as needed.
  • Supervise and lead the Returns team.
  • Hire, train, and develop new team members.
  • Conduct performance evaluations regularly to assess performance and provide feedback.
  • Record daily attendance and oversee PTO.
  • Ensure team members comply with proper Personal Protective Equipment (PPE) guidelines for safety.
  • Manage the Returns department budget, including forecasting and cost control measures.
  • Facilitate team goal setting, aligning departmental objectives and fostering a team environment.
  • Handle employee terminations following company policies and procedures when necessary.
  • Be proactive and forward thinking when analyzing current process flow to provide directives for efficiency and production improvements.
  • Collaborate with other operational teams and management for overall success and optimal processes
  • Demonstrates company core values and best practices.
  • Exemplifies dedication to customer satisfaction with superior experience.
  • Assigns work to the Returns team and ensures paperwork is complete and accurate.
  • May operate dolly, pallet jack, crane, and/or forklift in loading and unloading supplies and equipment; may operate a shrink wrap machine.
  • Follows established departmental policies, procedures, and continuous quality improvement objectives.
  • Adheres to all Company safety rules, standards, and guidelines.
  • Performs other duties as assigned.
Required Knowledge, Skills, and Abilities:
  • Proven track record of managing 15+ employees in a warehouse environment.
  • Demonstrated knowledge of and/or proficiency in Six Sigma, 5S principles, and basic inventory management.
  • Requires strong organizational skills and attention to detail.
  • Must possess strong mathematical aptitude.
  • Must be able to prioritize multiple responsibilities and manage time effectively.
  • Must be able to communicate in English regarding the essential functions of the position.
Required Experience and Education:
  • High school diploma or GED.
  • Five years of prior warehouse experience with a focus on distribution.
  • Four years of prior management experience with a focus on distribution.
  • Prior crane and cherry picker operations preferred.
Physical Demands:
  • Must be able to lift, carry, push and/or pull 50 lbs.
  • Requires visual, hearing, and speech acuity.
  • Requires the ability to stand and walk long distances for extended periods of time.
  • Exposure to extreme temperatures and elements, noise, and fumes.

We have other current jobs related to this field that you can find below

  • Returns Associate

    2 weeks ago

    Addison, United States PORTER PIPE & SUPPLY Full time

    Job DescriptionJob DescriptionPosition SummaryThe Returns Associate is responsible for performing duties within the scope of the Returns Department inclusive of, but not limited to, identifying, sorting, cleaning, and entering returned materials into customer return sales orders and preparing that material to be re-stocked into physical inventory. The...

  • Returns Associate

    4 days ago

    Addison, United States PORTER PIPE & SUPPLY Full time

    Job DescriptionJob DescriptionPosition Summary: Perform duties within the scope of the Returns Department inclusive of, but not limited to, identifying, sorting, cleaning, and entering returned materials into customer return sales orders and preparing that material to be re-stocked into physical inventory. Essential Functions:Utilize Total Warehouse...

  • Returns Associate

    2 months ago

    Addison, United States PORTER PIPE & SUPPLY Full time

    Job DescriptionJob DescriptionPosition Summary:Perform duties within the scope of the Returns Department inclusive of, but not limited to, identifying, sorting, cleaning, and entering returned materials into customer return sales orders and preparing that material to be re-stocked into physical inventory.Essential Functions:Utilize Total Warehouse Logistics...

  • Tax Manager

    4 weeks ago

    Addison, United States Thomas, Edwards Group Full time

    Job Description We are looking for a self-motivated Tax Manager to join our client’s team! The Tax Manager will be responsible for managing their tax return process at both the federal and state levels. Goals for this position include ensuring accurate and timely completion of tax returns while cultivating a professional relationship with clients. This...

  • Tax Manager

    2 months ago

    Addison, United States Thomas Edwards Group Full time

    Job DescriptionJob DescriptionJob DescriptionWe are looking for a self-motivated Tax Manager to join our client’s team! The Tax Manager will be responsible for managing their tax return process at both the federal and state levels. Goals for this position include ensuring accurate and timely completion of tax returns while cultivating a professional...

  • Tax Manager

    1 month ago

    Addison, United States Connect Search Full time

    Company - Manufacturing/Distribution Position - Tax Manager Location - Addison Office Policy - On-site Compensation - Up to $130k plus bonus Responsibilities Managing the Monthly and Annual U.S. Income Tax Process Managing income and franchise tax returns Tax fixed asset calculations Tax research Qualifications Bachelor's degree in Accounting or 3 - 5 years...

  • Tax Manager

    4 weeks ago

    Addison, United States AFairchild PC Full time

    Job Description Job Description We are seeking a Tax Manager! You will be responsible for the effective management and profitable operation of your assigned branch office. Key Responsibilities: Tax Compliance and Planning: Review and manage staff deliverables, including tax returns, extensions and tax planning calculations for corporate, partnership, trust,...

  • Tax Manager

    1 month ago

    Addison, United States AFairchild, LLC Full time

    Job DescriptionJob DescriptionWe are seeking a Tax Manager! You will be responsible for the effective management and profitable operation of your assigned branch office. Key Responsibilities:Tax Compliance and Planning: Review and manage staff deliverables, including tax returns, extensions and tax planning calculations for corporate, partnership, trust,...

  • Senior Tax Manager

    1 week ago

    Addison, United States Connect Search, LLC Full time

    Company - Manufacturing/DistributionPosition - Senior Tax ManagerLocation - AddisonOffice Policy - On-siteCompensation - Up to $160k plus bonusResponsibilitiesManaging the Monthly and Annual U.S. Income Tax ProcessManaging income and franchise tax returnsTax fixed asset calculationsTax researchQualificationsBachelor's degree in Accounting or 5 - 10 years of...

  • Senior Tax Manager

    1 week ago

    Addison, United States Connect Search, LLC Full time

    Company - Manufacturing/DistributionPosition - Senior Tax ManagerLocation - AddisonOffice Policy - On-siteCompensation - Up to $160k plus bonusResponsibilitiesManaging the Monthly and Annual U.S. Income Tax ProcessManaging income and franchise tax returnsTax fixed asset calculationsTax researchQualificationsBachelor's degree in Accounting or 5 - 10 years of...

  • Restaurant Manager Addison, Texas

    2 months ago

    Addison, United States RA Sushi Bar Restaurant Full time

    Description Looking for an awesome opportunity to grow your Restaurant Management Career? RA Sushi is #Hiring!  In Exchange for your commitment, we offer:   · Competitive salaries plus generous bonus   · Benefits | 401K | Meal Discounts   · Scratch Kitchen Concept with a unique vibe   RESPONSIBILITIES:   · Seeks out and uses...

  • Senior Manager

    2 weeks ago

    Addison, United States SNI Financial Full time

    SNI Financial has partnered with one of the nations premier PE firms to hire a Senior Manager - Investment Accounting. The firm encourages an entrepreneurial mind set and employees are encouraged to expand their knowledge and develop new ideas & responsibilities. The ideal candidate for this role will have 8-10 years of experience in public accounting (audit...

  • Income Tax Manager

    1 month ago

    Addison, United States SunSource Full time

    The Income Tax Manager position will primarily be responsible for financial reporting for income taxes, income tax compliance, tax basis of fixed asset reporting and income tax planning. Note: This position is on-site and does not offer remote work arrangements Experience, Education and Skills Bachelor's Degree in Accounting or Finance Professional...

  • Senior Tax Manager

    2 weeks ago

    Addison, United States SunSource Full time

    The Senior Tax Manager position will primarily be responsible for financial reporting for income taxes, income tax compliance, tax basis of fixed asset reporting and income tax planning. Note - this position is on-site and does not offer remote work arrangements. Technical Competencies: Bachelor's Degree in Accounting or Finance Professional Designation,...

  • Property Accounting Manager

    6 days ago

    Addison, United States Roots Management Group Full time

    Who we are Roots Management Group is a manufactured housing community (MHC) investment platform and management company. Our mission is to help increase the availability of best-in-class housing options people can afford. We accomplish that by acquiring, investing in, and operating manufactured housing communities. We prioritize communication, empowerment,...

  • Safety Manager

    1 month ago

    Addison, United States Tyton Holdings Full time

    Job DescriptionJob DescriptionSummaryOur Safety Manager plays a crucial role in cultivating this safety-conscious culture on all construction projects, ensuring subcontractor compliance. They proactively communicate potential hazards and precautionary safety measures to all stakeholders, providing support, training, and mentoring. Working in close...

  • Sales Operations Manager

    2 weeks ago

    Addison, United States 80Twenty Full time

    Our client is a small but mighty toy company now looking to expand their team to support their continued growth. Reporting to the CEO and National Sales Director, the Sales Operation Manager will manage logistics, fulfillment, inventory and related sales operations. This is a remote role though would require frequent visits to their warehouse in Addison,...

  • LOP Case Manager

    1 month ago

    Addison, United States Direct Orthopedic Care Full time

    Job DescriptionJob DescriptionDescription: Utilizes effective communication to efficiently coordinate guest care via the LOP process. Works collaboratively with upper management, supervisor and peers. Continually strives to create an exceptional experience for our guests, referral sources and partners. Embodies strong front office knowledge and is service...

  • LOP Case Manager

    1 month ago

    Addison, United States Direct Orthopedic Care Full time

    Description: Utilizes effective communication to efficiently coordinate guest care via the LOP process. Works collaboratively with upper management, supervisor and peers. Continually strives to create an exceptional experience for our guests, referral sources and partners. Embodies strong front office knowledge and is service oriented. Reports to the...

  • Income Tax Manager

    1 month ago

    Addison, United States The LaSalle Group Full time

    LaSalle Network is partnering with a dynamic, privately held industrial manufacturing client with annual revenues exceeding $300 million. Located near Elmhurst, Illinois, this company is dedicated to producing top-tier products while maintaining the highest standards of quality and innovation. LaSalle Network is seeking an experienced Income Tax Manager to...