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Customer Service Sales Representative
2 months ago
FARMERS Insurance - Customer Service Sales Representative
Were looking for an enthusiastic, highly-motivated Customer Service Sales Representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and youre interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you
Responsibilities:
- Network and develop leads
- Establish contact with prospects and schedule appointments
- Stay up-to-date on service and product knowledge
- Meet with prospective customers
- Meet with existing customers to perform policy reviews
- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
- Conduct sales presentations
- Solicit referrals andfollow up on sales leads generated from networking, marketing, cold-calling, and lead databases
- Respond to customer inquiries, product and service questions, and customer complaints
- Ensure customer account information is up-to-date
- Thoroughly understand and follow all underwriting, rating, and compliance requirements
- Grow sales revenue by utilizing phone, email, and potential client lists
- Work independently and as part of a team
Qualifications:
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- Strong knowledge of customer interface and interaction
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Professional phone etiquette
- Exceptional Business Writing and Editing Skills
- Works well with other employees and is a team player with a positive attitude
- Bilingual preferred but not necessary
About Company
Our Culture: We are building a winning culture in our Farmers Agency by helping individuals like you experience success and satisfaction in the work they do.
Career Growth Plan: We are constantly searching for new leaders. Everyone is provided with opportunities to better themselves and advance their careers.
What about training? Training is included.
Is prior experience required? No prior experience required.
What is the culture like at Farmers? It is the most fun you can have meeting high expectations.
What could my career with Farmers look like? Working in an agency can lead to a lifelong career with wealth-building potential.
If you're looking to be part of something remarkable, apply today