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Personal Lines Insurance Account Manager

2 months ago

East Lansing, United States Meiers Lombardini Lemanski Insurance Full time $20 - $30
Job DescriptionJob Description

Be a crucial part of Meiers Lombardini Lemanski Insurance, a well-established insurance agency committed to providing exceptional customer service in East Lansing, Michigan. Working directly from our office, you will be immersed in a positive and inviting atmosphere where your contributions will be valued and recognized. Join a team dedicated to delivering personalized insurance solutions and fostering long-term client relationships.


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan


Responsibilities

Client Support: Assist clients with inquiries, policy changes, and claim submissions in a timely and professional manner.


Policy Management: Review and update insurance policies to ensure accuracy and adequacy of coverage based on client needs.


Renewals: Coordinate policy renewals and proactively reach out to clients to provide options and recommendations.


Documentation: Maintain accurate client records and documentation for all interactions and transactions.


Customer Education: Educate clients on insurance products, coverage options, and available discounts to help them make informed decisions.


Requirements

Licensing: Active Michigan Property & Casualty Insurance License required.


Experience: Previous experience in personal lines insurance or account management is preferred.


Customer Focus: Strong dedication to meeting client needs and exceeding expectations.


Organizational Skills: Ability to manage multiple tasks efficiently and prioritize workload effectively.


Communication Skills: Excellent verbal and written communication skills to interact with clients and team members.


Detail-Oriented: Meticulous attention to detail when reviewing policies and processing client requests.


Team Player: Collaborative mindset and willingness to work harmoniously within a team environment.