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Customer Service Consultant

2 months ago

Hempstead, United States ACI Inc Full time
Job DescriptionJob Description

Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Are you looking for a growth opportunity? If the answer is yes, our Customer Service Consultant position might be what you are looking for 

Ace Concepts is a small marketing and consulting firm. We specialize in expanding our client’s business growth through direct-to-consumer interaction. Ace Concepts improve how our clients interact with their consumers by utilizing innovative techniques showing actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements are why we continue to acquire more clients and hire a new Customer Service Consultant. 

Ace Concepts always put quality over quantity, so we carefully evaluate every application we receive to ensure we build the best possible Customer Service Consultant team to achieve our goals. All of our goals revolve around growth But we also seek personal and professional development for every member of our team, which is why we have opportunities for fast advancement into management roles. 

APPLY NOW AND BECOME OUR NEXT CUSTOMER SERVICE CONSULTANT 

Daily Responsibilities for our Customer Service Consultant:

  • Deliver friendly customer service while providing information about the products and services to existing and potential customers
  • Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude
  • Maintain up-to-date and accurate records of all customer interactions and personal information 
  • Cultivate a knowledge base on all products and services to draw on customer interactions
  • Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives 

Wanted Qualifications for our Customer Service Consultant:

  • 1-3 years working as a customer service consultant, sales representative, or experience in a retail, restaurant, or hospitality environment 
  • Outstanding communication skills
  • Above-average emotional intelligence and people skills
  • Ability to work independently or in a team setting
  • Desire to work in a fast-paced customer service environment and the ability to multitask
  • Exceptional work ethic 
  • Self-starter with a desire for professional growth and development

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