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Customer Service Representative
4 months ago
As a Customer Service Representative (also known as CSR, Client Support Specialist), your primary duties will involve answering calls, scheduling sales consultations and service appointments, and maintaining the scheduling calendar. You'll also be responsible for troubleshooting client issues, managing conversations, and calling leads from various sources. Your role will be crucial in our mission to install green energy solutions, specifically Mitsubishi ductless mini split heat pumps.
Benefits- Top-tier pay.
- Comprehensive benefits package including 401(k), medical, dental, and vision insurance.
- Paid vacation time.
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Strong organizational, time management, and problem-solving skills.
- Ability to work well in a high-paced and at times stressful environment.
- Experience in retail sales and customer service.
- Basic computer skills and familiarity with ERP Software.
- Must possess a driver's license.