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Customer Service Representative

2 months ago


New Paltz, United States Rycor HVAC Full time

Customer Service Representative Job Description Overview We are seeking a Customer Service Representative to join our team at our facility in New Paltz, NY (12561). The ideal candidate will have a Driver's License, experience in Retail Sales and Customer Service, and possess excellent communication skills. Basic computer skills, including proficiency in Microsoft Excel and ERP software, are also required. Responsibilities Provide exceptional customer service to clients in person, over the phone, and via email. Assist customers with product inquiries, purchases, and returns. Process transactions accurately and efficiently using our ERP software. Maintain a clean and organized work environment. Collaborate with team members to achieve sales goals. Qualifications High School diploma or GED equivalent. Valid Driver's License. Prior experience in Retail Sales and Customer Service. Excellent communication skills, both verbal and written. Basic computer skills, including proficiency in Microsoft Excel. Familiarity with ERP software is a plus. Proficiencies Driver's License Retail Sales Customer Service High School / GED Excellent Communication Skills Basic Computer Skills Microsoft Excel Technologies Used ERP Software Salary Info $18 - $25 / hr #J-18808-Ljbffr