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Inside Sales Associate

2 months ago

Chicago, United States MOVE-TASTIC! Full time
Job DescriptionJob Description

Why Move-tastic?

We are a fun and close-knit team of problem-solving, stress-relieving experts. We work together in a fast-paced and energetic environment to create an exceptional moving experience for each and every client.

What do you get from Move-tastic?

As an Inside Sales Associate and a key member of our Customer Service Team, you will:

  • Be part of a fun-loving and team-oriented environment
  • Earn paid time off annually
  • Enjoy a flexible schedule
  • Be eligible for insurance and retirement savings benefits
  • Be eligible for bonus earnings based on sales performance

What is this job?

The role of the Inside Sales Associate is to facilitate the entire sales process from the initial phone call through confirmation of moving day documents for each customer that you speak with.

Here’s a quick glance at some of the things you’ll be doing:

  • Communicating with customers, making outbound calls to potential customers, and following up on inbound leads
  • Understanding customers' needs and identifying sales opportunities
  • Answering potential customers' questions and providing them with helpful information over the phone and via email
  • Keeping up with current product and service information and explaining features and benefits to potential customers
  • Generating moving estimates for customers
  • Assisting in maintaining the calendar for booking and staffing moves
  • Staying informed about competing products and services
  • Upselling products and services
  • Researching and qualifying new leads and sales channels
  • Closing sales and achieving sales targets
  • Assisting with the development and execution of the company’s marketing plan
  • Building strong relationships with new and existing community partners
  • Participating in networking events in the Chicagoland Area

What are we looking for in new team members?

The Inside Sales Associate is often the first impression to our clients. That’s why it’s important that our team members have the following attributes and skills:

  • Positivity and professionalism in a fast-paced environment
  • Excellent verbal and written communication skills
  • Excellent listening skills
  • Exceptional customer service skills
  • Organization and close attention to detail
  • Flexibility and willingness to help out in any way necessary
  • Ability to work well both independently and as part of a team
  • Outgoing personality with the ability to easily build rapport with a variety of people and personalities

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

IL.C.C. 158678