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Retail Store Manager

4 months ago

Orange, United States San Antonio Shoe Inc Full time
Job DescriptionJob Description


Retail Store Manager

Company Profile

San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.

Position

SAS has an opening for a Retail Store Manager. This position is Full-Time and is expected to work 40 hours per week including nights, weekends, and holidays.

Job Responsibilities

  • Responsible for executing day-to-day store operations through application of SAS philosophy and standards of customer service, cleanliness and caring.
  • Provide customer satisfaction in all areas of sales and service.
  • Direct and manage employees and promote a positive team spirit and motivate employees to reach goals.
  • Lead, coach, and direct employees to ensure optimal store performance to company standards and philosophy.
  • Set expectations and communicate regularly.
  • Conduct regular store meetings.
  • Evaluate in written and verbal formats through performance development plan (PDA).
  • Hold associates accountable for positions duties, training and development.
  • Responsible for store operational and maintenance requirements.
  • Accountable for all inventories, finances and other assets within the store. Must comply with purchasing policies and control expenditures.
  • Ensure policies and procedures are communicated and followed.
  • Work with District Manager (DM) to set goals and administer a plan to increase store volume.
  • Maintain and make suggestions of adjustments to inventory levels.
  • Responsible to work our Grass Roots marketing programs to promote the store within its market.
  • Interview and hire sales associates with the help of DM and/or Human Resources representatives.
  • Maintain a positive attitude in all dealings with store associates, other company employees and all visitors, vendors and customers of the store.
  • Exercise confidentiality.

Job Qualifications

  • Exceptional written verbal and interpersonal communications skills.
  • Organized and able to handle the pressure of deadlines professionally.
  • Skilled at identifying and resolving problems in a timely manner.
  • Able to work independently with timely follow through.
  • Passion, integrity and energy to achieve greatness for SAS and the team.
  • Self-starter that desires to take initiative.
  • Respectful and caring to co-workers.
  • Accountable for actions.
  • Excellent attendance.
  • Be a team player that can work well with others.
  • Promote a positive team spirit and motivate employees to reach goals.
  • Must obtain a valid driver’s license.

Physical Requirements

  • Able to lift 50 lbs., sometimes with help.
  • Standing for long periods of time, frequent bending to tie and fit shoes, climbing and moving.
  • Required to have close visual acuity to perform an activity such as viewing a computer, visual inspection, and prepare and analyze projects.
  • Able to frequently communicate with the customers and coworkers.
  • Some travel is expected so must be able to travel if and when it's needed.
  • Able to operate a vehicle.

Education & Experience Requirements

  • Some college education is a plus.
  • 1-2 years' experience in retail management.
  • Experience in handling intricate employee relation a plus.

I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation. I also understand that this is a summary of this position's duties and other responsibilities may be assigned as the company deems necessary.

SAS is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to-race, color, religion, gender, gender identity or expression, sexual orientations, national origins, disability status, age, marital status or protected veteran class. No phone calls or agencies please