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Retail Store Manager

2 months ago

Orange, New Jersey, United States Spectrum Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Spectrum. As a Retail Store Manager, you will be responsible for leading a team of sales and customer service professionals to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Lead and develop a high-performing team of sales and customer service representatives
  • Develop and implement sales strategies to drive revenue growth and customer satisfaction
  • Manage store operations, including inventory management, customer service, and sales performance
  • Collaborate with peers to share best practices and drive business results
  • Coach and develop sales representatives to reach their personal and professional goals
Requirements
  • 3-5 years of sales and customer service experience, preferably in a retail environment
  • Intermediate knowledge of software programs, including Excel, Word, and PowerPoint
  • Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle
  • Ability to lift up to 35 lbs. and stand for prolonged periods of time
  • Travel and flexibility to support store hours as business needs dictate
Preferred Qualifications
  • Bachelor's Degree or equivalent work experience
  • Management experience - 1+ years
  • Telecommunications/wireless experience - 1-3 years
About Spectrum

Spectrum is a leading provider of telecommunications and entertainment services, serving nearly 32 million customers across 41 states. We are committed to delivering exceptional customer experiences and driving business results through our team of dedicated professionals.

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

At Spectrum, we believe in growing a workforce that reflects our communities and providing equal opportunities for employment and advancement. EOE, including disability/vets.