Roofing Advisor

1 month ago

Manchester, United States Northpoint Roofing Systems Full time
Job DescriptionJob DescriptionMaster Roofers offers residential and commercial new roof installations, roof replacement, roof repairs, skylight & sun tunnel installations, as well as gutters and all metal work. Founded in 1942 our quality first commitment, honest approach, experienced team, and fast dependable friendly service have driven 80+ years of Master Roofers being Central & Southern New Hampshire and the North Shore of Massachusetts premier roofing company. 

Our Roofing Advisors are committed company employees, responsible for selling a roofing system tailored to the customer’s needs through either retail or insurance sales process. Other responsibilities include timely sales lead follow-up and building and fostering a network of referrals. Roofing Advisors will be provided a weekly supply of sales leads

Responsibilities
  • Understand the basic sales process for both retail and insurance roofing sales and be able to discern when either type of sale is appropriate for a particular customer
  • Ability to develop sales skills in retail or insurance sales if lacking significant experience in one or the other
  • Willingness to participate in weekly and daily training to improve sales skills
  • Discipline to manage leads within the company CRM software daily
  • Comfortable and supportive of a team environment where Roofing Advisors act as professionals and share information, data, and market observations within the team
  • Develop relationships with customers; manage difficult customer situations; respond to requests for assistance in a timely manner
  • Represent the Company in a professional and courteous manner when interacting with customers, adjusters, vendors and other members of the public
  • Establish and maintain relationships with new and existing customers through email, telephone, in person meetings and industry events
  • Document all sales activity in database with a high degree of accuracy and correctness
  • Use marketing tools and data to maximize sales efficiency and effectiveness
  • Maintain up-to-date calendar, be timely to appointments and responsive to customers and co-workers
  • Payment collection
  • Attend department meetings, keep current on sales information, products and industry trends
  • Train other sales representatives
  • Meet or exceed sales targets
Job Requirements
  • At least 2 years of sales experience in roofing
  • Experience in both retail and insurance roofing sales preferred
  • Comfortable working with technology; iPad based CRM, email, basic computer skills
  • Ability to incorporate weekly and daily training into their sales schedule
  • Ability to travel; must have a valid driver's license with clean driving record
  • Excellent communication skills; good listener
  • Effective and professional presentation skills
  • Self-motivated; sales driven and a team player
  • Ability to overcome objections and perform within a short sales cycle
  • Familiarity with building codes, laws, and regulations
  • Ability to safely climb stairs, set and climb a ladder/roof
  • Familiarity with tablets, Apple iPads (iPadOS)
  • Familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Benefits
  • Company vehicle and fuel card
  • Medical, dental and vision insurance
  • Prescription benefits
  • Life insurance
  • Disability benefits
  • Paid Time Off
  • Casual dress code

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