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Regional Manager
2 months ago
Responsibilities
*HYBRID ROLE*
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Regional Manager, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcome.
You Will:
- Supports Director and/or Vice President of Operations with special projects.
- Oversees and directsall aspects of the practice’s clinical operations for the organization, ensures alignment with organizational strategy and utilizes best practices and continuous improvement processes to maximize efficiency.
- Monitors and assures compliance with Quality Assurance Programs.
- Works with Contracting Manager and medical groups to develop business relationships.
- Promotes and supports the company’s vision, mission, and values.
- Achieves targeted volumes for business unit.
- Manages team members and business operations to achieve organizational objectives.
- Remains informed and anticipates potential pitfalls within the operation and works toward timely communication and resolution of issues.
- Prepares operating budgets and effectively analyzes performance against those budgets.
- Effectively utilizes team members ensuring appropriate levels of productivity.
- Manages costs and expenses appropriately.
- Oversees financial management of the business unit.
- Develops strategies to achieve individual and business unit goals.
- Recommends or seeks out new business opportunities.
- Trains new managers.
- Works to increase retention and reduce avoidable turnover.
- Maintains employee morale and employee satisfaction at levels conducive to maintaining high productivity.
- Sets clear and specific expectations/objectives for employees and departments.
- Approves employee performance evaluations during review periods.
- Ensures that all performance evaluations are completed, conducted, and submitted on time.
- Recognizes and provides coaching, counseling, and discipline as appropriate.
- Provides team members with support and motivation.
- Exhibits objectivity and openness to other’s views.
- Demonstrates ability to balance team and individual responsibilities.
- Promotes flexibility in staff utilization across teams and departments.
- Delegates work appropriately and follows through to ensure optimal results.
- Provides team members development opportunities as appropriate.
- Demonstrates a high level of competency and ensures team members are safeguarding patient property and Patient Health Information.
- Responsible for safeguarding on-site medications following Company policies, procedures, and any legal requirements and ensures employee adherence to on-site medication policies
- Demonstrates and ensures team members a high level of respect for company property, including any cash and patient financial information on-site or on patient portals.
- Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
- Demonstrates high-level respect for patient boundaries and cultural sensitivities during all interactions, including team members' interactions with one another.
- Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting, and ensures team members adherence to the same expectation.
- Demonstrates and exhibits the behavior that fosters an environment that is nurturing and ensures cooperative and collaborative working relationships.
If You Are:
- Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
- You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
- Understands how external forces in the healthcare industry affect operations and revenues.
- Ability to exercise a high degree of initiative, judgment, discretion and decision-making to achieve department and organizational objectives.
- Ability to communicate effectively through verbal and written communication.
- Ability to share information effectively and provide appropriate direction to team members.
- Ability to delegate responsibility and authority to team members.
- Ability to maintain proactive relationship with referring physicians.
- Knowledge of state and federal health and safety regulations.
- Knowledge of developing budgets, general computer skills, and Microsoft Office knowledge.
- Demonstrates leadership skills in interactions with staff, peers in senior management.
- Maintains a “team” mentality within Clinical Operations and as a member of senior management.
- A four-year degree in business administration or health care administration is required.
- Six or more years of experience in the radiology service industry and management experience is preferred.
- An understanding of Contracting and experience working with medical groups is required.
- A valid driver’s license and an acceptable driving record are required.