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Full-Service Co-Brand General Manager, Anthony's Coal Fire Pizza and Wings/ BurgerFi

2 months ago

Kissimmee, United States NDM Hospitality Services Full time
Job DescriptionJob Description

KISSIMMEE, Fla.--(BUSINESS WIRE) -- BurgerFi International, Inc., owner of leading fast-casual brand BurgerFi® and the casual dining pizza brand Anthony's Coal Fired Pizza & Wings, is excited to announce the historic opening of the first-ever co-branded BurgerFi and Anthony's restaurant.

The momentous occasion for the brand also signifies the inaugural franchise site for Anthony's Coal Fired Pizza & Wings. The new location is owned and operated by franchisee NDM Hospitality, one of the original franchisees for BurgerFi and the first franchisee of Anthony's Coal Fired Pizza.

"Becoming the inaugural franchisee for Anthony's is inspiring for our team, and we are excited to introduce a unique dining experience that offers the best of both worlds- burgers, fries, shakes, coal-fired pizza and wings," said Matt Falcone, COO & Managing Principal for NDM Hospitality. "The strategic fusion of these two brands reflects a savvy investment strategy and reinforces our unwavering confidence in the promising future of these iconic brands."

Overview

The General Manager is responsible for working closely with the Director of Operations to lead the daily operations of our BurgerFi/Anthony's Coal Fired Pizza and Wings co-branded restaurant. The responsibilities include leading the planning, organization, and training, necessary to exceed objectives in sales, costs, profitability, and service. Our General Manager will provide support and demonstrate consistent commitment to our team regarding strategy and service. The General Manager must be a motivated and confident industry professional with the ability to lead and inspire our Team Members. We are looking for a top talent leader with a strong understanding of restaurant operations who will introduce creative solutions. The General Manager will need to maintain an exciting, inviting, and progressive environment through service, food, and drink. You must have extensive experience building teams and leading people.

Responsibilities

· Oversee and lead all areas of the co-branded restaurant and make decisions on matters of importance.

· Recognize the importance of being engaged with guests and Team Members.

· Focus on people and making connections while supporting our Win from Within culture.

· Ensure a positive guest experience in all areas.

· Become the face of the Margaritaville Resort Orlando - BurgerFi and Anthony's Coal Fired Pizza and Wings restaurant. Guests and Team Members should recognize you and count on you.

· Create lasting relationships with guests to ensure contagious loyalism and return visits.

· Maintain an accurate plan of restaurant resource needs.

· Interview and hire top talent candidates.

· Plan, implement, and oversee Team Members, corrective action, training, and development.

· Provide direction to Team Members regarding operational and procedural matters.

· Develop Team Members by providing ongoing feedback, establishing performance expectations, and conducting performance reviews.

· Promote growth within the team through leadership and positive support.

· Inspire each Team Member to reach their greatest potential by supporting our Level Up process.

· Demonstrate integrity in all areas.

· Instill trust and dependability amongst the Team Members always working with a team mindset and from a place of respect.

· Maintain a favorable working relationship with all company Team Members to foster and promote a harmonious, respectful working environment that is conducive to high Team Member morale, productivity, and effectiveness.

· Lead by example and set the standards for service by maintaining structure.

· Constantly promote teamwork by displaying creativity, trust, dependability, and respect.

· Manage shifts including daily decision-making, scheduling, product quality, and cleanliness.

· Ensure that all financial and payroll administrative responsibilities are accurately managed, on time, and in accordance with company policies and procedures.

· Effectively manage the budget and report on profit and loss.

· Ensure proper safety procedures are in place for Team Members and our guests.

· Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.

· Ensure compliance with operational standards, health department regulations, and all federal/state/local laws.

· Always follow and enforce our company policies and procedures.

· Ensure consistent, high-quality service and food preparation.

· Adhere to company standards to increase sales and minimize costs.

· Keep the COO, Director of Operations, and Human Resources Business Partner promptly and fully informed of all escalated business matters and take prompt direct action when necessary.

· Complete job responsibilities and performance objectives in a timely and efficient manner in accordance with our brand standards. Perform other duties and responsibilities as required or requested.

Qualifications

· Operate effectively as part of a team.

· Clear and exceptional communication skills.

· Neat professional appearance.

· Able to handle the pressure of leading a variety of activities and recommend appropriate solutions as necessary.

· Strong computer skills; experience with Microsoft Excel and Word, Aloha and iSolved a plus.

· Directly supervised at least 50 employees for 4+ years.

· Minimum 6 years of General Manager experience for a full-service, fast-casual, high-volume, dining restaurant.

· Catering and marketing experience.

· The ability to work evenings, weekends, and holidays.

· Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major a plus.


Salary

· Pay offered will vary based on job-related factors such as experience, training, skills, and abilities.

· Potential to participate in a future profit-sharing plan.


Benefits we offer

· Competitive salary

· 401k

· PTO and Paid Sick Time

· Health, vision, and dental insurance

· Short-term disability insurance

· Company Team Member Discounts - Food and Beverage + Resort Stays

· Win from Within Company Culture and Community Involvement

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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