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Service Lane Appraiser

2 months ago

Chattanooga, United States Sonic Automotive Full time
Job DescriptionJob DescriptionCompany Description

You're serious about your career, and rest assured you've come to the right place. At BMW of Chattanooga, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary: $15 per hour + $250 for every purchase

Job Description

Service Lane Appraiser Purpose:

The Service Lane Appraiser will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale.

 

Duties and Responsibilities:

  • Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle. Including the service drive and KBB.

  • Understand market trends and changes to trends in geographic market

  • Provide guidance and support to dealership Sales Associates as it relates to purchasing used vehicles.

  • Appraises used vehicles.

  • Attend Trade Walk Daily. 

  • Knows and understands the federal, state and local laws which govern retail automotive sales.

  • Established personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

  • Attends product and sales training courses as requested by General Manager or Sales Managers.

  • Knows and understands equity and values and is able to explain depreciation to the guest.

  • Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle.

  • Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.

  • Maintains a prospect development system of current used vehicle prospects and schedules appointments to appraise and purchase used vehicles.

  • Attends sales meetings.

  • Maintains a safe work environment. and professional appearance.

  • Realize that the company’s business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests..

  • Attend Sonic meetings as requested.

  • Maintain a follow-up system that encourages follow through with assigned project

  • Report to Supervisor regarding objectives, planned activities, reviews and analyses.

  • Interact well with others and be a positive influence on associate and guest morale.

Qualifications

 

  • High level of customer service is required.

  • Ability to read and comprehend instructions and information.

  • Excellent communication skills.

  • Ability to meet company’s production and quality standards.

  • Outstanding Computer skills required.

  • Previous dealership, selling or marketing experience preferred.

  • All applicants must be authorized to work in the USA.

  • All applicants must perform duties and responsibilities in a safe manner.

  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.



Additional Information

All your information will be kept confidential according to EEO guidelines.