Digital Merchandising Administrative Support Professional
2 weeks ago
POSITION DESCRIPTION:
The Digital Merchandising Administrative Support Professionals are responsible for the ongoing support of vendor onboarding and gathering item setup information for various Kroger systems and processes.
ESSENTIAL JOB FUNCTIONS:
- This hybrid position will be required to work in our Corporate Office at least one half day per week based on your team’s schedule
- Ensure all items complete set up processes within appropriate systems supporting the digital presentation of products at the Kroger Company. This includes but not limited to:
- Item Validation
- Vendor Setup documentation
- Set operational attributes to support item selection process
- Communication and support for Kroger, Suppliers and PL Marketing team members
- Business Process Functions:
- Create/update Microsoft Office documents/spreadsheets
- Create/update common files for use in reports
- Assist in providing support for our internal databases
- Prepare and distribute weekly, period and quarterly reports
- Update various team SharePoint sites to track item progress throughout process
- Coordinate efforts with multiple departments and Kroger suppliers as necessary
Must be able to perform essential job functions of this position with or without reasonable accommodations
MINIMUM POSITION QUALIFICATIONS:
- High school diploma or GED equivalent (college is desirable)
- Ability to read, write and communicate fluently in the English language
- Knowledge of internet, email and web based applications
- Must have strong Microsoft application skills, specifically proficient with editing and creating Excel spreadsheets, and the ability to learn new programs
- Adapt to advancing technology
- Ability to recognize and set priorities
- Exceptional organizational skills
- Skill and diplomacy in dealing with people
- Able to interact effectively with all of the cross-functional teams to accomplish common goals
- Ability to work independently and with limited supervision
- Experience handling customer inquiries and issues
MINIMUM PHYSICAL ABILITIES:
- Must be able to:
- remain standing/sitting for several hours at a time
- have unlimited manual dexterity
- lift 10-15 lbs. occasionally
DESIRED PREVIOUS JOB EXPERIENCE:
- Administrative support position in office environment
- Retail or grocery experience
COMPETENCIES/SKILLS:
Some of the Competencies/Skills required to successfully perform this position are:
- Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
- Building Strategic Working Relationships – developing and using collaborative relationships with Merchandising Managers, Account Managers, Analysts, ASP’s, Vendors, CCM Teams and Category Managers to facilitate the accomplishment of work goals
- Building Trust – interacting with Kroger suppliers and employees in a way that gives Kroger Management confidence in one’s intentions and those of the organization
- Communication – clearly conveying information and ideas through a variety of media to Kroger and P.L. Marketing in the English language
- Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
- Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
- Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
- Self-Starter/Organizational Skills – able to work without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period
- Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
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