Senior Business Analyst
3 weeks ago
Location: Hybrid - Onsite work in Harrisburg, PA - local candidates only
**This position requires 7 + years of BA experience**
** College Degree Required**
**IT Analyst certification through the International Institute of Business Analysis (IIBA)**
Position Overview:
Our client is hiring an IT Business Analyst (BA) to lead the technical effort for their Enterprise Licensing System (ELS) implementation. This effort includes developing user stories; coordinating user testing; developing staff training materials; delivering staff training in virtual and real-world environments; working with internal and external teams on ELS system fixes; developing workflows for future ELS enhancements; and providing IT support for BMM ELS users.
Additional project work includes support for digital accessibility of client websites and web-based patient and care giver identity card applications, assist with SharePoint site management and potential conversion of existing share drive files to SharePoint. The BA will also provide technical advice as needed on IT-related projects if necessary.
In addition to these duties, this person will also assist in supporting its Seed-to-Sale and Registry applications as needed. The BA will assist the support team in maintenance and operations functions. Anticipated duties for this effort include preparing analytical reports, resolving basic system issues identified via error queues, and assisting with daily system support tasks. Furthermore, with the Seed-to-Sale RFP scheduled for release and award, the BA position will be needed to aid in the transition. Anticipated duties for this effort include managing system documentation (requirements, specifications, defects, change orders, etc.), preparing test scripts, conducting pre- and post-production testing, and developing user training. OBJECTIVES OF ENGAGEMENT:The primary objective of this engagement is to serve as an IT Business Analyst for projects. The individual will need to:• Plan and facilitate requirement sessions with stakeholders to understand and capture requirements based on enhancement request.• Comfortable working with various stakeholders which includes internal and external stakeholders.• Possess strong analytical, critical thinking and problem-solving skills. • Produce all necessary deliverables and artifacts as defined by the project. • Plan and facilitate other project related meetings as needed.• Serve as the liaison between the technical teams and the stakeholders during the Software Development Life Cycle (SDLC).• Ability to drive the process forward and ensure all risks and issues are escalated appropriately.• Possess strong understanding of IT Business Analysis Body of Knowledge (BABOK).The IT Business Analyst is a senior level resource with specialized knowledge and experience in requirements analysis and documentation, test case planning and testing, coordinating communications and project tasks, while acting as liaison between customer program areas and IT teams. This position will work with business analysts, application developers, and DBAs to achieve project objectives - delivery dates, cost objectives, quality objectives, and program area customer satisfaction objectives.
The position is responsible for:• Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data.• Construct workflow charts and diagrams; studying system capabilities and writing specifications.• Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels.• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.• Determine and develop user requirements for systems in production, to ensure maximum usability.• Work with testing team to provide SME inputs to the testers and assist in testing when needed.• Assist with development of training documentation and prepare for and/or conduct training when needed.• Maintain documentation on project SharePoint site.• Complete weekly timesheet reporting by close of business (COB) Friday.• Provide weekly personal status reporting by COB Friday. OPERATIONAL REQUIREMENTS:The primary objective of this engagement is to work as a liaison among stakeholders in order to understand the structure, policies, and operations of the organization, and to recommend solutions that enable the organization to achieve its goals. Requirements for the position are listed below:• Experience conducting Facilitated Workshops for requirements analysis. • Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN). • Knowledge of formal requirements gathering methodologies. • Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures. • Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements.• Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated. • Experience developing Quality-of-service (QoS) (non-functional) requirements - re requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, QoS, security and usability. • Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners, and runtime parameters.• Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process.• Strong organization and writing skills.• Experience developing graphic representations of complex business processes.• Ability to analyze data and perform statistical analysis.• Knowledge and familiarity using Microsoft Office, Microsoft Visio, software design tools and structured query language (SQL) queries and tools. REQUIRED SKILLS:• Seven (7) plus years of relevant experience working closely with stakeholders directly engaged with technical initiatives working with a large complement of team members throughout the various IT areas, technical complexity, and vendor involvement. • A four (4) year college degree or equivalent.• IT Analyst certification through the International Institute of Business Analysis (IIBA) is preferred.• The ability for the contractor to ramp up quickly and perform independently is essential.
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