Business Solutions Analyst

4 weeks ago


Harrisburg, United States Russell Tobin Full time

Title: Business Solution Analyst (CLM)

Location: Remote (9-5 EST)

Duration: 6+ months

Pay Range : $40-50/hr. on W2 Depending on experience

Job Duties:

  • Ideal candidate has CLM experience, whether Icertis or another CLM.

Primary duties and responsibilities:

  • Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.
  • Conducts data gathering and analysis to understand business strategy requirements.
  • Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
  • May provide direction for short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
  • Provides input from a business and IT perspective.
  • Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options.
  • Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.
  • Analyzes customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.
  • Assists in the business process redesign and documentation as needed for new technology.
  • May provide factual content to feasibility study for standard development projects and enhancements.
  • May provide assistance in business case development (i.e., research, data collection).
  • May develop user test cases and system integration testing and validates test results during testing.
  • May review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk.
  • May execute test cases.
  • May ensure test strategies involve appropriate integration and process components.
  • Investigates problems and develops recommendations for resolution.
  • Identifies need for technical assistance to help in problem resolution.
  • Keeps customers informed of problems, issues, and resolutions.
  • Analyzes performance metrics to ensure customer satisfaction.
  • Manages customers’ expectations.
  • Ensures IT solutions meet customers’ needs.
  • May meet regularly with team to gather work statuses.
  • May discuss work progress and obstacles.
  • Provides advice, guidance, encouragement and constructive feedback.
  • Ensures work, information, ideas, and technology flow freely across teams.
  • May generate appropriate communication, process and educational plans for mitigating the disruption of change.
  • May identify and remove obstacles to change.
  • Coaches and transfers knowledge to less experienced team members.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • degree in Computer Science, Information Systems, Business, or other related field. Or equivalent work experience.
  • requires 5-7 years of relevant technical or business work experience.
  • experience/in-depth knowledge of business operations and systems requirements processes.



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