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Customer Service Representative

1 month ago

Brainerd, United States Schroeders Home Services Full time
Job DescriptionJob DescriptionSchroeders Home Services is looking for an AWESOME Customer Service Representative to join our team. After recently acquiring Sportsmans Plumbing and Heating and Phils Heating and Air Conditioning, we've become the fastest growing HVAC and Plumbing contractor in the Brainerd Lakes Area, and we are on our way to even greater success. We invite you to be part of our journey

The Role: As the first point of contact for our clients, you are not just a representative; you are the face of our company. Your main duties will include:

Responsibilities:


  • Managing incoming calls and addressing client needs.
  • Scheduling and dispatching technicians efficiently.
  • Handling client complaints and issues professionally and promptly.
  • Keeping precise records of client interactions, and ensuring information accuracy.
  • Following up on client concerns, guaranteeing satisfaction.
  • Supporting our technicians administratively when required.
Why Join Us? Enjoy These Benefits/Perks:


  • Flexible Scheduling to fit your life.
  • Opportunities for Growth and Career Advancement.
  • A Supportive and Engaging Working Environment.
  • Company-Paid Health and Dental Insurance.
  • Generous Paid Vacation.
  • Life, Long and Short-term Disability Insurance all company-paid.
  • 6% Match 401K Retirement Plan.
  • 6 Paid Holidays.
If you believe in delivering outstanding customer service and want to be a part of local business that truly cares about it's employees, it's customers, and the community, we want to hear from you Be part of our journey as we continue to expand and provide top-notch services to the Brainerd Lakes Area.

Apply today and take the first step towards a rewarding career with Schroeders Home Services.