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Life Care Specialist

4 months ago

Douglas, United States Coffee Regional Medical C Full time
Job DescriptionJob Description

Coffee Regional Medical Center


Life Care Specialist

POSITION SUMMARY

Seeking energetic and healing minded individuals to help develop a new position in healthcare, the Life Care Specialist. The Life Care Specialist position was developed in response to the American opioid epidemic and aims to provide mental wellness and alternative pain management to trauma patients.

QUALIFICATIONS

A. Knowledge, Skills and Abilities

• Excellent customer service skills.

• Reads and understands the English language.

• Ability to think critically and analytically with little or no supervision.

• Ability to work effectively in situations of high stress and conflict and communicate goals and outcomes.

• Ability to process information and prioritize.

• Possesses exceptional verbal and written communication skills.

• Possesses independent work habits, is self-reliant and self-directed.

• Ability to learn, adapt, and change as required by the job functions.

• Ability to maintain absolute confidentiality of material and information accessed and reviewed.

• Basic computer literacy

• Ability to move freely, reach, bend, and complete light lifting.

• Ability to use good body mechanics while performing daily job functions and ability to follow specific OSHA guidelines.

• Work with patients to teach them about their prescription opioids

• Provide a number of behavioral pain management strategies including, but not limited to: the skills of the Community Resiliency Model, Progressive Muscle Relaxation, and diaphragmatic breathing.

• Assess the risk of substance misuse using the Opioid Risk Tool and communicate with the patients assigned medical team when there is an increased risk

• Provide appropriate therapeutic interventions that are goal-oriented and individualized to the patient and caregivers

• Provide patients with additional mental health resources and referrals

• Go to all patient follow-ups and provide additional resources when needed.

B. Education

C. Licensure

• Medical Assistant certification required.

D. Experience

• Interested in health and wellness (such as psychology, mental health, community health, social work or public health)

• Experience in healthcare, patient-Servicing setting is a plus.

• Ability to work on an interdisciplinary team.

E. Interpersonal skills

F. Essential technical/motor skills

G. Essential physical requirements

• Sedentary: Exert up to 10 lb. of force occasionally and/or a minute amount frequently - Greater than 75%

H. Essential mental requirements

I. Essential sensory requirements

J. Other

• Experience with Microsoft Word and Excel preferred.

• Excellent customer service skills required.

• Patient care clinical skills required.

• Bilingual, Spanish fluency, both written and speaking skills desired.

K. Equipment used.

OTHER QUALIFICATIONS

A. Exposure to hazards (body fluid exposure level)

• Level I

B. Age of Patient Populations Served

• Infants 30 days - 1 year

• Children 1 - 12 years

• Adolescents 13 - 18 years

• Adults 19 - 70 years

• Geriatrics - 70+ years

C. Preferred Qualifications:

● Knowledge of Electronic Health Records (EHR) platforms, Athena/Allscripts is a plus

● Knowledge or coursework related to opioids and addiction

● Existing credentials such as Licensed Practical Nurse, Child Life Specialist, Case Manager, Pharmacy Technician, Social Worker, Behavioral/Mental Health Technician

● Degree from accredited college or university with research experience

● Proficient in Microsoft Excel and Word

● Basic understanding of HIPPA and Hospital Compliance

● Bilingual, Spanish

● Experience in patient education, advocacy, community outreach