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Customer Service Account Coordinator

3 months ago

Hauppauge, United States LNK International, Inc. Full time
Job DescriptionJob Description

LNK International, Inc. is one of the nation's largest manufacturers of solid and liquid dose, over the counter (OTC) pharmaceuticals. For over 40 years, we have built a reputation for delivering the highest quality products, outstanding service and product innovation.

What sets LNK apart? We believe it is our employees. There is a commitment to quality in every department at LNK. As a member of our Customer Service Department you will be part of a team of dedicated professionals who support and interact with all areas of the company.

Our full time employees enjoy competitive benefits including:

  • 401(k) with generous employer match
  • Health Insurance
  • Dental Insurance
  • Paid holidays
  • Paid vacation

The Customer Service Account Coordinator reports to the Customer Service Manager and is a key member of the LNK team responsible for the overall customer service of specific accounts.

  • Minimum Experience Required:
    • Minimum 3 to 5 years' experience in an equivalent role.
    • Preference will be given to candidates with experience working in a pharmaceutical company.
  • Areas of Responsibility:
    • Respond to inquiries for order status, shipping status and stock availability
    • Communicate with customers and sales reps
    • Processes orders and maintains reports
    • Track orders and inventory
    • Interface with other departments including production, planning, art and accounting to ensure customer satisfaction
    • Perform all other duties as assigned
  • Required Skills and Abilities:
    • Excellent verbal & written communications skills, including ability to present information clearly and concisely are required
    • Excellent interpersonal and collaboration skills
    • Strong computer knowledge including Word and Excel
    • Attention to detail
    • Demonstrated experience meeting deadlines in a fast paced environment
  • Physical Requirements:
    • Ability to sit at a workstation for multiple hours.
    • Travel to nearby LNK facilities.

The salary listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as permitted by law.


LNK provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.





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