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Account Manager

2 months ago

Plano, United States Wisdom InfoTech Full time
Job DescriptionJob Description

Job Title: Account Manager

Location: Dallas, TX

Job Type: Full-time

Job Description:

We are seeking a highly motivated and experienced Account Manager with a strong focus on Account Management, Business Expansion, and Business Strategy. The ideal candidate will have a proven track record in managing large accounts, driving business growth, and developing strategic initiatives to meet company objectives. This role involves close collaboration with senior management, clients, and internal teams to ensure the successful delivery of IT services and solutions.

Key Responsibilities:

Account Management:

  • Manage and nurture relationships with key accounts, particularly within the automotive and manufacturing sectors.
  • Serve as the primary point of contact for client interactions, ensuring client satisfaction and long-term partnerships.
  • Conduct regular reviews with clients to assess service performance and identify opportunities for improvement.

Business Expansion:

  • Identify and pursue new business opportunities within existing accounts and through strategic partnerships.
  • Lead initiatives to expand services into new markets and geographies, focusing on both organic and inorganic growth.
  • Collaborate with the sales and business development teams to design and implement strategies for market penetration.

Business Strategy:

  • Develop and execute business strategies that align with company objectives and drive revenue growth.
  • Work closely with senior leadership to define strategic goals, set priorities, and develop actionable plans for business expansion.
  • Analyze market trends, client needs, and competitive landscape to inform business decisions and strategies.

Client Management and Communication:

  • Maintain a deep understanding of client business objectives and ensure alignment with service offerings.
  • Lead regular client meetings to discuss progress, address concerns, and identify additional service opportunities.
  • Prepare and present reports to senior management on account performance, project status, and business development activities.

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, IT, or a related field; MBA is a plus.
  • 8+ years of experience in Account Management, Business Strategy, and Business Expansion, preferably within the IT services industry.
  • Proven experience in managing large accounts and driving business growth.
  • Strong understanding of IT services, including Pre-Implementation Consulting, Managed Services, and Remote Infrastructure Management.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to work collaboratively with senior management, clients, and internal teams.
  • Experience with Agile methodologies, including SCRUM and Product Ownership.

Preferred Experience:

  • Experience working with clients in the automotive and manufacturing industries.
  • Strong understanding of P&L management, revenue recognition, and financial forecasting.