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Pain and Spine Management Coordinator

4 months ago

Bowling Green, United States Wood County Hospital Full time
Job DescriptionJob Description

Wood County Hospital is now accepting applications for a Pain and Spine Management Coordinator. The Pain and Spine Management Team Coordinator provides administrative support to the Director to ensure the efficient operation of the office environment.

Job Duties:

  • Assists all new employees with setup and the onboarding of key office functions.
  • Maintains and participates in all scheduling, check-in, and check-out processes.
  • Coordinates office processes related to authorizations and billing with appropriate departments
  • Runs weekly and monthly manual reports from EMR and works with IS when automated reports are needed.
  • Participates in policy & procedure development as needed in areas such as scheduling, registration, and billing
  • Coordinates customer service relations by following up on patient complaints in coordination with Director.
  • Coordinates the schedule of meetings and other routine communications.
  • Maintains high standards of professional and customer service-focused interactions with both internal and external customers.
  • Coordinates incoming and outgoing correspondence, including emails, faxes, mail, and phone calls
  • Attends and takes minutes for all staff meetings and support other meeting and conferencing needs.
  • Coordinates appointment messaging software and patient satisfaction surveys, communicating with patients as needed.
  • Insures and verifies the collection of correct and adequate patient information.
  • Acts as a liaison to other hospital departments.
  • Monitors provider and practice performance and assist in setting goals.
  • Assists the Director in reviewing and approval of time and attendance as needed.
  • Maintains open communication with hospital departments, referring physicians, staff physicians, and employees. 

Shift Details:

Hours: 40 hours per week

Shift: Days 

Minimum Qualifications:        

  • High school diploma or equivalent with 3 years’ experience in health care or physician office environment is required.
Preferred Certification/License:
  • Certified or Registered Medical Assistant preferred
Preferred Experience:        
  • Electronic Medical Records, Practice Management software, word processing, and spreadsheet applications preferred.
  • 1-2 years medical terminology experience preferred.
  • 1-2 years insurance industry knowledge preferred.
  • Experience doing prior authorizations preferred.


Benefit Summary:

Join our team, and you’ll have access to a cutting-edge facility with state of the art technology. You’ll also interact with some of the region's top notch healthcare professionals. You’ll find plenty of opportunities to grow and advance your career.

We’ll also reward your hard work with:

  • Great health, dental and vision plans
  • Competitive wages
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Generous short term and long term disability plans
  • Employer-matched 403(b)
  • Employer sponsored cash balance pension plan
  • Vacation and Holiday time
  • Generous tuition reimbursement
  • And a lot more

                                                                                                                                                      2405-050

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