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Customer Service Associate

3 months ago


Savannah, United States Kimball Midwest Full time
Job DescriptionJob Description

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a full time, onsite, Customer Service Associate for our Savannah, GA location.

As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus Twelve years in a row Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.


Responsibilities

As a Customer Service Associate, you will be responsible for performing all those duties associated with providing excellent customer service to sales representatives, customers, and internal staff. Such duties include, but are not limited to:

  • Order entry
  • Invoicing
  • Reporting
  • Communicating via phone and email
  • Making Return Labels
  • Investigating missing items in warehouse
  • Counting inventory in warehouse

Qualifications

  • A high school diploma, or equivalent
  • Prior customer service experience
  • The ability to perform 5000-6000+ key strokes per hour
  • Proficiency in Microsoft software applications such as Excel, Word and Outlook
  • The ability to multitask successfully in a fast-paced environment
  • The ability to communicate professionally with management, customers and co-workers in both written and verbal form
  • This position requires a person who is dependable (i.e. reports to work daily barring any unforeseen circumstances.)
  • Understand and maintain compliance with all applicable agency and governmental policies, rules, procedures, and laws
  • This role is onsite only

Additional Information

This role is onsite and the hours are Monday- Friday, 8:15am-4:45pm.


We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state or local law.

We Participate in E-Verify. Participamos en E-Verify.