General Manager
1 month ago
Overview:
We have an amazing opportunity for you to join the Hyatt Place/Lakewood Ranch, as General Manager We are seeking a highly motivated hospitality professional, hands on and creative, to manage this boutique property.
The ideal candidate will possess exceptional guest service acumen, leadership, organization skills as well as motivation to drive our stellar team to continued success.
Job Description:
This position functions as the primary, strategic business leader of Hotel, responsible for all aspects of the operation, including guest and associate satisfaction, financial performance, sales and revenue generation intended to deliver a return on investment to ownership. The General Manager leads a team in the development and implementation of property-wide strategies and ensures implementation of brand service strategy and initiatives, with the objective of meeting or exceeding guest expectations.
In addition, the General Manager builds relationships with key clients, guests and members. The position ensures the Hotel sales channel are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand.
Responsibilities:
- Sets goals and expectations.
- Build an effective executive leadership team by bringing a diverse group of individuals into high morale and highly effective units.
- Hires team members who demonstrate strong functional expertise, creativity, entrepreneurial leadership and critical thinking to meet the business needs of the operation.
- Financial management of the budget.
- Inspires and motivates team to achieve operational excellence.
- Supports the sales strategy by encouraging effective revenue management practices.
- Reviews the STR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position.
- Reviews sales goals and strategies to ensure alignment with positioning and pricing
- Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year.
- Ensures capital expenditure funds are being budgeted and deployed effectively and within program.
- Holds staff accountable for successful performance in a positive manner.
- Utilizes an “open door” policy.
- Communicates a clear and consistent message regarding property goals to produce desired results.
- Fosters associate engagement to providing excellent service.
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
- Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction
- Participates directly in risk management issues and prevention including legal and workers compensation.
- Ensures accurate revenue, expense and labor forecasts and execution.
- Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.
QUALIFICATIONS:
- 5+ years minimum experience as a Hotel General Manager
- Previous experience in a boutique environment or limited service hotel preferable
- Strong leadership skills
- Excellent communications skills
- Able to motivate team to provide best-in-class customer service
- 10+ years of P&L responsibilities
- Bachelor’s degree preferred
We offer a competitive salary, great BENEFITS, and bonus potential to be discussed at interview.
REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
- 3-5 years of hotel management experience
- Degree in hospitality or related field of study, preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references from the hospitality industry.
SUPERVISORY RESPONSBILITY
This position manages all employees of the hotel.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
WHO WE ARE
Lodgco Hospitality, LLC is a multi-brand, hospitality company that delivers value, rewards, and a sense of pride to its associates, guests, and investors. Lodgco was founded on the desire to develop and manage hotels that offer our guests the finest service possible.
Headquartered in Michigan, the Lodgco portfolio represents many of the most trusted names in hospitality, including Marriott, Hilton, Hyatt, and IHG. We currently have hotels in Michigan, Florida, & and Colorado. Additionally, we regularly integrate new hotels into our portfolio.
To learn more about our growing company, please visit www.lodgco.net
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
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