Import Operations Manager
4 weeks ago
Key Responsibilities
Develop and maintain relationships with clients, strategic partners, and vendors as it aligns with strategic goals of organization
Work closely with team members to identify, measure, and analyze KPIs and key metrics for day-to-day operations to ensure efficient and timely completion of tasks
Provide final approval for all contracts, agreements, and/or pricing related matters
Key liaison for high-priority customers to resolve any issues
Train new team members, conduct on-the-job shadow training, and continuously monitor development of team members
Monitor and maintain monthly and quarterly progress in line with organizational budgetary plans
Plan, monitor, and analyze daily and weekly operational import shipments with customer care team and to minimize costs while maximizing output
Conduct high-level resource planning and forecasting management decisions
Requirements
Bachelors degree in Supply Chain, Logistics or related field
4+ years in freight forwarding, logistics, and/or supply chain
3-4 years of experience of working in multiple operational functions and principles, including, finance, customer service, supply chain, operations (preferred)
Excellent organizational, communication, and leadership skills
3+ years in conflict management and business negotiation processes
Proficient in using Microsoft Office Suite (Word, Excel, Powerpoint)
Strong people skills
Speaks Korean
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