Front Office

3 weeks ago

Chandler, United States IRONWOOD PHYSICIANS,P.C. Full time
Job DescriptionJob Description

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.

Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.

Overview: We are looking for a motivated, professional and friendly individual to work our Front Office (check-in/out). Will be responsible for the overall flow and efficiency of the front office check-in procedures. Greets each patient and portrays a positive attitude daily. Maintains up-to-date patient information and collects applicable payments. Spanish/English bilingual preferred. This is a full-time, day-shift position working a Monday - Friday schedule in our Chandler location.

Essential Duties and Responsibilities:

  • Greet all Patients and Guests.
  • Check patients out at check-out.
  • Assist with patient check-in as needed.
  • Run eligibility for all scheduled AHCCCS patients.
  • Collect co-pays and daily costs.
  • Collect any outstanding balances.
  • Balance daily deposit (cash, checks & credit).
  • Keep records of patients picking up scripts, records, etc.
  • Organize patient charts and encounters for next day.
  • Keep patient lobby neat and organized.
  • Make reminder calls for appointments.
  • Support the Check-Out Desk.

Knowledge and Skills:

  • Knowledge of medical terminology, phones, computers, and payment collecting skills.
  • Basic knowledge of insurance plans in Arizona and benefits as they relate to Medical and Radiation oncology services.
  • Must be detail-oriented with the ability to multi-task, good work ethic with job stability and work in a busy job environment.
  • Proficiency in Microsoft Office - Word & Excel.

Education and Experience:

  • 1-2 years of medical front office experience preferred.
  • Electronic Medical Record experience a plus.

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E.

Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"

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