Patient Services Representative--OBGYN Front Office

3 weeks ago

Chandler, United States Women's Health Arizona Full time
Job DescriptionJob DescriptionDescription:

The Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrative tasks to ensure a positive patient experience. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing exceptional customer service in a healthcare setting.

Responsibilities:

  • Patient Check-In and Check-Out: Greet patients in a courteous and professional manner upon arrival at the practice. Verify patient demographic and insurance information, updating records as necessary. Assist patients with completing registration forms and obtaining necessary signatures.
  • Appointment Scheduling: Schedule patient appointments accurately, ensuring appropriate time slots and provider availability. Coordinate scheduling of follow-up appointments, referrals, and diagnostic tests as directed by healthcare providers. Confirm appointments with patients via phone, email, or text message as needed.
  • Insurance Verification and Authorization: Verify patient insurance coverage, eligibility, and benefits using electronic systems or contacting insurance carriers. Obtain pre-authorizations and referrals for procedures and services as required by insurance plans.
  • Patient Communication: Answer incoming calls and respond to patient inquiries in a timely and professional manner. Provide information to patients regarding appointment scheduling, practice policies, and services offered. Relay messages to healthcare providers and clinical staff as needed.
  • Administrative Support: Assist with administrative tasks, such as filing, faxing, scanning, and organizing medical records. Maintain cleanliness and organization of the front desk area and waiting room. Perform other duties as assigned by practice management or healthcare providers.
Requirements:
  • High school diploma or equivalent required; Associate's degree or certification in healthcare administration preferred.
  • Minimum of 1-2 years of experience in a customer service or administrative role, preferably in a healthcare or medical office setting.
  • Excellent customer service skills, with the ability to communicate effectively and professionally with patients, staff, and visitors.
  • Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proficiency in using computer software applications, electronic health records (EHR) systems, and office equipment.
  • Knowledge of medical terminology, insurance verification processes, and HIPAA regulations.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Compassionate and empathetic attitude towards patients and their families.

  • Front Office Coordinator

    2 weeks ago

    Chandler, United States Empower Physical Therapy Full time

    Empower Physical Therapy is a PT-led company in four states, focused on providing excellent patient care. Our purpose is strengthening lives through helping others. Empower's focus is making the patient experience unforgettable through personalized care and upholding our core values:Patients firstGrow with PurposeExcellence in ActionEnjoy the Journey!We are...

  • Front Office Coordinator

    1 week ago

    Chandler, United States Empower Physical Therapy Full time

    Empower Physical Therapy is a PT-led company in four states, focused on providing excellent patient care. Our purpose is strengthening lives through helping others. Empower’s focus is making the patient experience unforgettable through personalized care and upholding our core values: Patients first Grow with Purpose Excellence in Action Enjoy the...

  • Front Office Coordinator

    13 hours ago

    Chandler, United States Empower Physical Therapy Full time

    Empower Physical Therapy is a PT-led company in four states, focused on providing excellent patient care. Our purpose is strengthening lives through helping others. Empower’s focus is making the patient experience unforgettable through personalized care and upholding our core values: Patients first Grow with Purpose Excellence in Action Enjoy the...

  • Front Office Coordinator

    4 weeks ago

    Chandler, United States Empower Physical Therapy Full time

    Job DescriptionJob DescriptionEmpower Physical Therapy is a PT-led company in four states, focused on providing excellent patient care. Our purpose is strengthening lives through helping others. Empower’s focus is making the patient experience unforgettable through personalized care and upholding our core values:Patients firstGrow with PurposeExcellence...

  • Front Office Coordinator

    3 weeks ago

    Chandler, United States Empower Physical Therapy Group Full time

    Job DescriptionJob DescriptionEmpower Physical Therapyis a PT-led company in four states, focused on providing excellent patient care. Our purpose isstrengthening lives through helping others. Empowers focus is making the patient experience unforgettable through personalized care and upholding our core values:Patients firstGrow with PurposeExcellence in...

  • Pediatric Front Office

    3 weeks ago

    Chandler, United States Agave Pediatrics Full time

    Job DescriptionJob DescriptionFast Growing Pediatric practice has openings available. We are currently looking for a positive, experienced and reliable Medical Front Office Staff members who can handle many different responsibilities in a fast paced environment. Candidate has worked with insurance, and is able to adapt to a fast growing office. Multi-tasking...

  • Front Office Coordinator

    7 days ago

    Chandler, United States Brennan Dental Full time

    About Us: Do you have the drive and passion to help others improve their oral health in the way that we do? As a Front Office Coordinator, you will deliver best-in-class patient care and focus on putting every patient first, every visit. We are seeking a Front Office Coordinator to collaborate with our team to improve our patient’s dental health and...

  • Front Office Receptionist-medical Office

    16 hours ago

    Chandler, United States Novakovic Family Practice Full time

    In need of a Front Office Receptionist. Medical front office experience of at least one year is mandatory. Duties include: Checking in/out patients, verifying insurances, collection of copay and statements, schedule appointments, answering phones, verifying insurance eligibility, routing faxes, etc. Medical insurance and terminology knowledge preferred. We...

  • Front Office Medical Receptionist

    2 weeks ago

    Chandler, United States Health Advocates Network Full time

    Contract to Hire **Job # 24142 Front Office Medical Receptionist** **Acclivity Healthcare - Your personable, proven partner!** Since 1999, Acclivity Healthcare has served the specialized recruiting and staffing needs of leading healthcare employers nationwide. Our clients range from independent physician practices to national healthcare systems and...

  • Dental Front Office Coordinator

    3 weeks ago

    Chandler, United States American Dental Companies Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team as a Dental Front Office Coordinator!Immediate Opening at Perfect Smiles DentistryAre you passionate about creating a welcoming patient environment and ensuring smooth office operations? We seek a dynamic and friendly Dental Front Office Coordinator to join our team!Key Responsibilities:- Greet patients...

  • Front Desk Orthodontics Office Experience needed

    4 weeks ago

    Chandler, United States Blacker Orthodontics Full time

    Job DescriptionJob DescriptionLooking for an energetic orthodontic front desk coordinator with a great personality and amazing communication skills to join our fantastic team. We are a high volume state of the art orthodontic practice with a tremendous focus on customer service.Duties include but not limited to: • Answering phone calls, scheduling new...

  • Back and Front Office Float

    5 days ago

    Chandler, United States DFW Healthcare MSO Full time

    **Medical Receptionist - **Front and Back Office Float - **IntraCare EVFP Chandler, AZ** **Full time - **Monday - Friday** **Responsibilities will include, but are not limited to**: - Patient Check in and check out - Greeting patients promptly upon check in and check out - Answering Multi line phones - Collecting co-pays and outstanding balances -...

  • ObGyn

    1 week ago

    Chandler, United States Curative Full time

    ObGyn physician employment in Arizona : Mission Driven - Well Established (FQHC) Multi-Speciality GroupCompetitive Base Salary plus Productivity BonusesStudent Loan Repayment Programs through HRSA, NHSC, and the State of Arizona Take the next step in your career and join a well-established Federally Qualified Health Center (FQHC) Multi-Speciality Group...

  • Back and Front Office Float

    3 weeks ago

    Chandler, United States DFW Healthcare MSO Full time

    Job DescriptionJob DescriptionMedical Receptionist - Front and Back Office Float - IntraCare EVFP Chandler, AZFull time - Monday – Friday Responsibilities will include, but are not limited to:Patient Check in and check out Greeting patients promptly upon check in and check out Answering Multi line phones Collecting co-pays and outstanding balances...

  • Medical Front Office

    2 days ago

    Chandler, United States Allergy Asthma Clinic Full time

    Allergy Asthma Clinic Ltd is looking for a **PART-TIME** Prior Authorization Coordinator in our Chandler location. **This position will also work at the front desk as back up.** **After front desk training is complete there will be a few travel days to our North Phoenix location for Prior Auth Training** **Hours**: Monday 9-5:30 (30 min paid...

  • Patient Access Representative-chandler, Az

    7 days ago

    Chandler, United States Optum Full time

    **$2,000** **SIGN ON BONUS FOR EXTERNAL APPLICANTS** **Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...

  • Emergency Department Patient Access

    3 days ago

    Chandler, United States Optum Full time

    **$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS** Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Medical Office Receptionist

    3 weeks ago

    Chandler, United States The Wellness Medical Clinic Full time $16 - $20

    The wellness medical clinic is a  primary care clinic that provides quality medical care to adult patients in Chandler. We are looking for candidates who are pleasant, passionate, and enthusiastic about patient care. We are seeking individuals who are organized, respectful, and detail-oriented and who are willing to work in a fast environment and be a part...

  • Front Desk Agent

    1 week ago

    Chandler, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Front Desk Agent

    2 weeks ago

    Chandler, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...