Current jobs related to Help Desk Technician I - Boca Raton - BlueTeam

  • Technician I, Manufacturing Fractionation

    2 months ago

    Boca Raton, United States ADMA Biologics Full time

    Job DetailsLevel EntryJob Location ADMA Biologics FL - Boca Raton, FLPosition Type Full TimeEducation Level High SchoolJob Shift NightsJob Category ManufacturingDescription ADMA Biologics is a biopharmaceutical company relentlessly committed to creating superior products for immunodeficient patients at risk for infection. It is our devotion to this...

  • Technician I, Manufacturing Purification

    4 weeks ago

    Boca Raton, Florida, United States ADMA Biologics Full time

    Job DetailsLevel ExperiencedJob Location ADMA Biologics FL - Boca Raton, FLPosition Type Full TimeEducation Level High SchoolJob Shift DayJob Category ManufacturingDescription ADMA Biologics is a biopharmaceutical company relentlessly committed to creating superior products for immunodeficient patients at risk for infection. It is our devotion to this...

  • Senior IT Service Desk Analyst

    5 days ago

    Boca Raton, Florida, United States Twin-Star International Full time

    Job SummaryThe Senior IT Service Desk Analyst will be responsible for providing technical support and assistance to employees and customers of Twin-Star International. This role will involve troubleshooting and resolving technical issues, as well as providing training and guidance to users on the use of computer systems and software.Key...

  • Technician I, Manufacturing Purification

    2 months ago

    Boca Raton, United States ADMA Biologics Full time

    Job DetailsLevel ExperiencedJob Location ADMA Biologics FL - Boca Raton, FLPosition Type Full TimeEducation Level High SchoolJob Shift DayJob Category ManufacturingDescription ADMA Biologics is a biopharmaceutical company relentlessly committed to creating superior products for immunodeficient patients at risk for infection. It is our devotion to this...

  • Technician I, Manufacturing Purification

    2 months ago

    Boca Raton, United States ADMA Biologics Full time

    Job DetailsLevel ExperiencedJob Location UndisclosedRemote Type N/APosition Type Full TimeEducation Level High SchoolSalary Range UndisclosedTravel Percentage UndisclosedJob Shift NightsJob Category ManufacturingDescription ADMA Biologics is a biopharmaceutical company relentlessly committed to creating superior products for immunodeficient patients at risk...

  • Industrial Maintenance Technician I

    2 weeks ago

    Boca Raton, United States ADMA BIOMANUFACTURING LLC Full time

    Job DetailsLevel Entry Job Location ADMA Biologics FL - Boca Raton, FL Position Type Full Time Education Level High School Job Category Facilities DescriptionADMA Biologics is a biopharmaceutical company relentlessly committed to creating superior products for immunodeficient patients at risk of infection. Our devotion to this underserved population fuels...

  • Senior, IT Service Desk Analyst

    1 week ago

    Boca Raton, United States Twin-Star International Full time

    General SummaryThe Senior, IT Service Desk Analyst, is responsible for “Incident”, “Service Request” and “Deployment” including all aspects of desktop computer support, with a focus on trouble shooting and resolving issues both onsite, remotely and virtually. Additional tasks include performing PC builds, installing applications, deploying VoIP...

  • Front Desk Manager

    2 days ago

    Boca Raton, Florida, United States Hampton Inn Boca Raton Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Hampton Inn Boca Raton. As a key member of our hotel's management team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesGuest Services: Provide warm and welcoming service to...

  • Front Desk Supervisor

    2 weeks ago

    Boca Raton, United States FirstService Residential Florida Full time

    Job Overview: Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents; checks guests and service providers in/out. Able to understand and react...

  • Front Desk Supervisor

    2 weeks ago

    Boca Raton, United States FirstService Residential Florida Full time

    Job Overview: Oversees all Front Desk staff. Has the competency and intrapersonal skills to work independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents; checks guests and service providers in/out. Able to understand and react...

  • Appraisal Desk Coordinator

    2 months ago

    Boca Raton, United States NQM Funding, LLC Full time

    Job DescriptionJob DescriptionNQM Funding, LLC aka Premier Mortgage Associates is a mortgage company with a 25-year history of helping people become new homeowners and refinancing others into a better financial situation. Serving clients needs is the core of our business. This basic principle of putting “the client first” is the reason we close loans...

  • Materials Handler I

    2 days ago

    Boca Raton, Florida, United States ADMA BIOMANUFACTURING LLC Full time

    Job SummaryADMA Biomanufacturing LLC is seeking a highly motivated and detail-oriented Materials Technician I to join our team. As a Materials Technician I, you will be responsible for receiving, shipping, storing, and distributing raw materials, intermediates, and marketed products in compliance with cGMP and company SOPs.Key ResponsibilitiesReceiving and...

  • Front Desk/Client Services Representative

    4 months ago

    Boca Raton, United States Therapeutic Oasis Full time

    Job DescriptionJob DescriptionSalary: $16-$19 per hourFront Desk / Client Services RepresentativePart-time position in Boca Raton (18-30 hrs/wk)We are seeking a compassionate, outgoing individual for the Front Desk/Client Service Representative position at our therapy office located in Boca Raton.   The Front Desk/Client Service Rep is responsible for...

  • Medical Front Desk

    1 month ago

    Boca Raton, United States ENT and Allergy Associates of Florida Full time

    ENT and Allergy Associates of Florida has been serving the needs of our patients for 60 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge. We are currently seeking a Medical Front Desk individual for a full-time, Monday - Friday, 8:00-4:30 position, Saturdays as needed at our Boca Raton...

  • Medical Front Desk

    1 month ago

    Boca Raton, United States ENT and Allergy Associates of Florida Full time

    Job DescriptionJob DescriptionENT and Allergy Associates of Florida has been serving the needs of our patients for 60 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge.We are currently seeking a Medical Front Desk individual for a full-time, Monday - Friday, 8:00-4:30 position,...

  • Materials Technician I

    3 weeks ago

    Boca Raton, United States ADMA BIOMANUFACTURING LLC Full time

    Job DetailsLevel Entry Job Location ADMA Biologics FL - Boca Raton, FL Position Type Full Time Education Level High School Salary Range $17.00 - $20.00 Hourly Job Category Warehouse DescriptionADMA Biologics is a biopharmaceutical company relentlessly committed to creating superior products for immunodeficient patients at risk of infection. Our dedication to...

  • Lawn Care Technician

    4 months ago

    Boca Raton, United States Stark Exterminators Full time

    Job DescriptionJob DescriptionLawn Care TechnicianStark Exterminators is looking to hire a full-time Lawn Care Technician to provide uncompromised service to Lawn and Ornamental customers by evaluating and diagnosing lawn and ornamental needs and using hand and powered equipment to apply fertilizer, insecticides, fungicides, and herbicides.Our technicians...

  • Radiology Patient Care Coordinator

    2 weeks ago

    Boca Raton, Florida, United States RAYUS Radiology Full time

    Position OverviewRAYUS Radiology is seeking a dedicated Patient Service Representative to enhance our team. We are committed to transforming the radiology experience, making it an essential step in diagnosis and treatment. Role SummaryAs a Patient Service Representative, you will be pivotal in delivering exceptional patient-focused services. This position...

  • Evening Office Cleaning Technician

    2 weeks ago

    Boca Raton, Florida, United States TamCare Services Full time

    TamCare Services is seeking a dedicated and reliable Evening Office Cleaning Technician to maintain a clean and sanitary environment for our clients' commercial properties. As an Evening Office Cleaning Technician, you will play a vital role in ensuring the well-being and productivity of our clients' employees by providing thorough and efficient cleaning...

  • Full-Time Front Desk/Client Services Representative

    4 weeks ago

    Boca Raton, United States Therapeutic Oasis Full time

    We are seeking a compassionate, outgoing individual for the Front Desk/Client Service Representative position at our therapy office located in Boca Raton. The Front Desk/Client Service Representative is responsible for welcoming Clients into our office with warmth and compassion and facilitating the scheduling and payment processes. This position requires a...

Help Desk Technician I

4 months ago

Boca Raton, United States BlueTeam Full time
Job DescriptionJob Description

Help Desk Technician - Private Sector – BlueTeam

We are…
BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our clients are the world’s premier commercial portfolio owners and operators.
We are a turnkey provider for portfolio managers, owners, asset managers and operators, and we continue to grow our services to meet our clients’ needs. Our continued expansion of services, unrelenting project performance and transparent billing practices have allowed BlueTeam to become and remain an industry leader for clients in the hospitality, senior care, multi-family, industrial and other commercial property sectors.
Join the exciting BlueTeam

This position involves providing rapid and efficient support for information technology systems both remotely and in person, including system configuration, troubleshooting, and maintenance. The role requires excellent listening skills to understand customer queries and concerns, and the ability to offer effective solutions, ensuring customer satisfaction is a priority in all interactions. Responsibilities include escalating unresolved issues to higher-level staff and collaborating with desktop support engineers to deliver superior service. The successful candidate will represent BlueTeam with professionalism and integrity, contributing to the advancement of our company mission.

What you’ll do….

  • Address technical inquiries through various channels including email, online chat, phone, or in-person visits
  • Educate customers on IT products and services to enhance their understanding and utilization
  • Provide detailed, step-by-step guidance to customers during the problem-solving process
  • Assist in troubleshooting both hardware and software issues efficiently
  • Conduct follow-ups with customers to confirm their issues are resolved and they are satisfied with the service
  • Relay customer feedback to relevant internal teams to help improve products and services
  • Managing IT Help Desk Ticketing including assignment, follow up, and adherence to service level agreements
  • Perform additional duties within the technical department as required
What you’ll need…

Qualifications
  • Exceptional problem-solving and analytical abilities
  • In-depth knowledge of computer systems, with extensive experience in troubleshooting both hardware and software issues
  • Skilled at simplifying complex technological processes into clear, step-by-step instructions for users
  • Patient and approachable demeanor, coupled with excellent listening skills
  • Proficient in both verbal and written communication
  • Dedicated to delivering outstanding customer service
  • Strong passion for both problem-solving and enhancing customer satisfaction
  • Technologically adept, with substantial experience in a technology-related field
  • Capable of diagnosing and resolving a wide range of technical issues
  • Team player who values constructive feedback and collaboration
  • Keen to learn and adapt to new technologies and systems
  • Proven experience in IT help desk support or a similar customer service role
Education and Experience
  • High School Diploma or Equivalent
  • Associate degree in information technology, Computer Science, or related field
  • One (1) to Two (2) years of experience in experience in customer service and IT support or a related field
  • CompTIA A+ certification is highly recommended as it covers fundamental IT skills and is widely recognized
  • Microsoft Certified: Windows Client certification could be beneficial, especially in environments using Microsoft products extensively
  • Basic knowledge of computer hardware, software, and networking: Understanding of common operating systems (Windows, macOS), office software, and basic networking concepts
  • Customer Service Skills: Ability to handle customer inquiries and issues with patience, empathy, and professionalism
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members
  • Problem-Solving Skills: Capacity to diagnose and resolve basic technical issues
  • Organizational Skills: Ability to manage multiple tasks and prioritize effectively
  • Attention to Detail: Precision in logging calls, documenting issues and solutions, and following procedures

What you’ll get in return…
  • Competitive Salary
  • Full range of Benefits including Medical, Dental, Vision, Short Term Disability (STD), Long Term Disability (LTD), Supplemental and Voluntary Life Insurance, 401(K) with Employer Match and Paid Time Off (PTO)

About Blue Team:

BlueTeam’s Mission is to cultivate and maintain mutually beneficial relationships with our clients. In order to accomplish that mission, BlueTeam strives to be mindful, respectful and understanding of our clients and their business needs.

Becoming valuable partners with our clients starts with building the best team possible: recruiting top talent, training them, supporting them, listening to them, and empowering them to help our clients solve their restoration, construction and roofing needs. BlueTeam is not just a “team” but a family based on our core values: integrity, transparency, and accountability.

We believe that with quality people and teamwork, we will achieve our goals of being a successful and well-structured profitable organization that will treat our clients fairly and with mutual respect, while recognizing our staff for their efforts and contributions.

BlueTeam is an Equal Opportunity Employer.

Powered by JazzHR

Ezzelb60Fo