PRISM Functional Analyst

4 weeks ago

Washington, United States Aalis Management Consulting Full time
Job DescriptionJob DescriptionAalis Management Consulting is an 8(a) certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) driven by the same principles that guide our armed forces. Founded by a US Army veteran, we take pride in our core values: excellence in reputation, commitment, candor, teamwork, and dependability.

Title: PRISM Functional Analyst (Federal Agency)
Client: Federal Agency 
Location:  Washington, DC
Place of Performance: Remote
Clearance: Ability to obtain a Public Trust
Hours: Monday – Friday from 8:30 a.m. until 5:30 p.m. ET

Job Description:

The objective of this position is to provide a Helpdesk Support Specialist to augment the PRISM helpdesk staff and perform the tasks outlined.
 
  • The Helpdesk Support Specialist performs, under direction, both administrative and technical duties.
  • The primary focus will be providing helpdesk support services for maintaining ESC PRISM.
  • Support the comprehensive management and administration of web-based ESC PRISM contract and grant writing systems utilized by over 800 agency personnel
  • Provide advice to management, procurement personnel, and all customers using ESC PRISM
  • Maintain the PRISM Helpdesk for users to submit requests through e-mail and voicemail for ESC PRISM assistance.
  • Monitor the PRISM Helpdesk inbox within Microsoft Outlook.
  • Respond to all Helpdesk requests within one business day of receipt. If an issue cannot be solved immediately, provide updates to the requestor daily indicating the status of the incident.
  • Troubleshoot problems, make recommendations, and report anomalies in system operations and system-related problems to system analysts and programmers the same business day as problem identification
  • Maintain a database to track, quantify, and categorize PRISM Helpdesk requests
  • Participate in all ESC PRISM monthly Departmental meetings to discuss the implementation of the changes or updates to the ESC PRISM system; and - Provide status updates weekly via email (or other directed frequency) to the Contracting Officer’s Representative (COR) and other PRISM Helpdesk staff.

Requirements:
 
  • A four-year bachelor’s degree is encouraged, but not required.
  • Must have five years of procurement systems support services experience
  • Should have intermediate knowledge of ESC PRISM or other federal procurement contract writing system
  • Additional experience in collecting and maintaining work activity data and documentation such as user guides, training materials, and other performance data reports, and experience in analyzing collected data and responding to routine and non-routine inquiries is desired.
  • Provide training to ESC PRISM users on any system changes resulting from updates to the ESC PRISM system
  • Provide support necessary for FHWA to use the ESC PRISM system effectively including, but not limited to developing procedures, conducting training, communicating installations, system upgrades, and manuals, participating in testing, evaluation, and analysis
  • Perform data collection and analysis utilizing ad-hoc and previously developed ESC PRISM reports
  • Assist in the maintenance of the ESC PRISM system, including determining any system requirements, design, modification, procedural changes, and analysis.
  • Good knowledge of the Federal Procurement practices and policies.

Keywords: #Prism, #Helpdesk, #Support
 

Powered by JazzHR

5sk1P7ok3E

  • PRISM Functional and Technical Analyst

    1 week ago

    Washington, Washington, D.C., United States Starry Associates Full time

    Job OverviewPosition Title: PRISM Techno/Functional AnalystRole Summary:The PRISM Techno/Functional Analyst plays a crucial role in supporting the operational and maintenance activities of Unison PRISM within a federal agency. This position is responsible for providing high-level operational assistance, including Tier-3 helpdesk support and managing change...

  • PRISM Functional and Technical Analyst

    2 weeks ago

    Washington, Washington, D.C., United States Starry Associates Full time

    Job OverviewPosition Title: PRISM Techno/Functional AnalystRole Summary:The PRISM Techno/Functional Analyst plays a crucial role in supporting the operational efficiency and maintenance of Unison PRISM for a federal agency. This position involves providing high-level operational assistance, managing Tier-3 helpdesk inquiries, and collaborating with the team...

  • PRISM Functional and Technical Analyst

    2 weeks ago

    Washington, Washington, D.C., United States Starry Associates Full time

    Job OverviewPosition Title: PRISM Techno/Functional AnalystRole Summary:The PRISM Techno/Functional Analyst plays a crucial role in supporting the operational functionality and maintenance of Unison PRISM within a federal agency context. This position is integral in providing advanced operational assistance, addressing Tier-3 helpdesk inquiries, and...

  • PRISM Functional Analyst

    4 weeks ago

    Washington, United States Aalis MC Full time $75,000 - $90,000

    Job DescriptionJob DescriptionJob Description:The objective of this position is to provide a Helpdesk Support Specialist to augment the PRISM helpdesk staff and perform the tasks outlined. The Helpdesk Support Specialist performs, under direction, both administrative and technical duties.The primary focus will be providing helpdesk support services for...

  • PRISM Techno/Functional Analyst

    3 months ago

    Washington, United States Starry Associates Full time

    Job DescriptionJob DescriptionJOB TITLE - PRISM Techno/Functional Analyst. LCAT: Subject Matter Expert IntermediateJob Description Summary: Supports the operations and maintenance of Unison PRISM at the department level for a federal agency. This position provides operational support with Tier-3 helpdesk requests and assisting the team with the change...

  • PRISM Functional Analyst

    4 weeks ago

    Washington, United States Aalis MC Full time $75,000 - $90,000

    Job DescriptionJob DescriptionJob Description:The objective of this position is to provide a Helpdesk Support Specialist to augment the PRISM helpdesk staff and perform the tasks outlined.The Helpdesk Support Specialist performs, under direction, both administrative and technical duties.The primary focus will be providing helpdesk support services for...

  • PRISM Helpdesk Support

    1 week ago

    Washington, United States Aalis Management Consulting Full time

    Job DescriptionJob DescriptionAalis Management Consulting is an 8(a) certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) driven by the same principles that guide our armed forces. Founded by a US Army veteran, we take pride in our core values: excellence in reputation,...

  • Functional Analyst

    3 months ago

    Washington, United States S2Technologies Full time

    Job DescriptionJob DescriptionFunctional Analyst# openings: MultipleLocation: 1) Nellis AFB, NV; 2) Peterson SFP, CO ; 3) Naval Air Station, Fallon, NV; 4) Crystal City, VAS2Technologies is seeking a qualified Functional Analyst with expertise in relevant topics (i.e., Joint Fires, AI/ML, Intelligence, Cyber, IT, etc.) to support Joint Tests (JTs) and Quick...

  • Functional Analyst

    4 weeks ago

    Washington, United States Sprezzatura Management Consulting Full time

    Job DescriptionJob DescriptionSalary: Functional Analyst: Office of Appellate Support (OAS) Technical Infrastructure Branch (TIB) Sprezzatura Management Consulting is seeking a highly skilled and experienced Functional Analyst to join our team. The ideal candidate will be an authority in their area of specialization, with a strong ability to analyze...

  • Functional Analyst

    4 weeks ago

    Washington, United States Sprezzatura Management Consulting Full time

    Job DescriptionJob DescriptionSalary: Functional Analyst: Office of Appellate Support (OAS) Technical Infrastructure Branch (TIB)Sprezzatura Management Consulting is seeking a highly skilled and experienced Functional Analyst to join our team. The ideal candidate will be an authority in their area of specialization, with a strong ability to analyze existing...

  • Oracle Hyperion Functional Analyst

    2 months ago

    Washington, United States Starry Associates Full time

    Job DescriptionJob DescriptionOracle Hyperion Functional AnalystStarry Associates, Inc. is seeking a Functional Analyst to join a team providing configuration and capability support services for the Program and Budget Enterprise System (PBES) at the Pentagon in Washington, DC. This position will be Hybrid within the National Capital Region. The role will be...

  • Techno Functional Analyst

    2 weeks ago

    Washington, United States Ampcus Full time

    Hello , Greetings from Ampcus! Hope you are doing great! Ampcus Inc. is a Global leader in end-to-end IT Business Solutions and Services with the latest technologies. We are listed among the top 50 fastest-growing companies in the USA. We work closely with our clients for Talent acquisition. Please find the JD below and kindly help me with your...

  • Military Operations Functional Analyst

    2 weeks ago

    Washington, Washington, D.C., United States S2Technologies Full time

    Position Overview: Functional Analyst at S2TechnologiesSummary:Multiple openings availableLocations: Various military basesRole Description:S2Technologies is seeking a proficient Functional Analyst to enhance our operational capabilities. The successful candidate will focus on critical areas such as Joint Fires, Artificial Intelligence/Machine Learning,...

  • Functional Analyst for Oracle Hyperion Solutions

    2 weeks ago

    Washington, Washington, D.C., United States Starry Associates Full time

    Job OverviewPosition: Oracle Hyperion Functional AnalystStarry Associates, Inc. is in search of a dedicated Functional Analyst to enhance our team, providing configuration and operational support for the Program and Budget Enterprise System (PBES). This role will initially require full-time presence before transitioning to a hybrid work model.The selected...

  • Military Operations Functional Analyst

    2 weeks ago

    Washington, Washington, D.C., United States S2Technologies Full time

    Functional Analyst Role at S2TechnologiesOverview:Multiple positions availableVarious locations within the defense sectorPosition Summary:S2Technologies is seeking a proficient Functional Analyst to enhance their operational capabilities. The successful candidate will focus on critical areas such as Joint Fires, Artificial Intelligence/Machine Learning,...

  • Senior Coupa Functional Analyst

    2 months ago

    Washington, United States Providge Consulting Full time

    Job DescriptionJob DescriptionSalary: Job title: Senior Coupa Functional AnalystIndustry: Information TechnologyLocation: Remote. Local staff report to office in Washington, DC, one day a week.Contract: Full-time (July 2024 to December 2024)SummaryOur client is seeking a Senior Coupa Functional Analyst to provide support, including troubleshooting...

  • Renewable Energy Sales Consultant

    1 week ago

    Washington, United States Prism Solar Power Full time

    Job Overview:At Prism Solar Power, we embrace a culture of enjoyment, concentration, and fulfillment, which is integral to our work environment. We encourage team-building events, social gatherings, and provide paid training along with complimentary snacks and beverages. Opportunities for career growth are available.Key Responsibilities:1. Conduct thorough...

  • Procurement System Administrator

    6 days ago

    Washington, United States Aalis Management Consulting Full time

    Aalis Management Consulting is an 8(a) certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) driven by the same principles that guide our armed forces. Founded by a US Army veteran, we take pride in our core values: excellence in reputation, commitment, candor, teamwork, and...

  • Junior Functional Analyst

    4 weeks ago

    Washington, United States Syms Strategic Group, LLC (SSG) Full time

    Job DescriptionJob DescriptionSyms Strategic Group (SSG) is seeking a talented Junior Functional Analyst Department: Veterans Affairs (VA)Type: Full TimeMin. Experience: ExperiencedSecurity Clearance Level: Public Trust (NACI) Military Veterans are highly encouraged to apply! Essential Duties and ResponsibilitiesAnalyze the existing systems and...

  • Procurement System Administrator

    3 weeks ago

    Washington, United States Aalis Management Consulting Full time

    Aalis Management Consulting is an 8(a) certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) driven by the same principles that guide our armed forces. Founded by a US Army veteran, we take pride in our core values: excellence in reputation, commitment, candor, teamwork, and...