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Front Desk Receptionist
2 months ago
WHO WE ARE:
Alliance Clinical Network is dedicated to advancing medical innovation and healing technology through groundbreaking research, diligent patient care, and strong executive management. Our hands-on management team and medical staff are committed to rapid, efficient trials that bring life-changing drugs to market faster; our research staff brings years and years of “in the trenches” experience conducting Phase 1-4 clinical studies. Each study is dedicated to curing disease and improving individual quality of life.
JOB LOCATION: Onsite
Monday Through Friday
Dallas, TX
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1) Comply with all company policies, procedures, and conduct.
2) Strictly adhere to confidentiality and compliance standards.
3) Greet patients.
4) Answer questions regarding site location, services, programs, fees, payments and registration.
5) Schedule patient appointments.
6) Perform clerical work.
7) Disseminate information to research staff.
8) Coordinate the daily administration of doctors, staff, visitors, and patients at a research site location.
9) Answer phones and in-person patient inquiries.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE:
1) High school diploma or GED, required.
2) Strong administrative, organizational, and planning skills, required.
3) Basic Microsoft Office, required.
4) Must have meticulous attention to detail.
5) Medical Terminology, preferred.
6) Bilingual, preferred.
7) Medical Assistant Certification, preferred.
8) Excellent customer service skills.
9) A proven ability to multi-task in a rapidly changing environment.