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Front Desk/Treatment Coordinator

2 months ago


Bellflower, United States Somerset Family Dentistry Full time
Job DescriptionJob Description

Position Summary:

Somerset Family Dentistry looking for an energetic, dedicated and positive person to join our front office team

We are a group practice seeking an upbeat and friendly receptionist to help answer phones, greet, check-in and follow up with patients. You will also act as Treatment Coordinator, building trusting relationships with our patients.

Our organization offers training and a chance to grow

Dental office experience is required and cross training in Dental Assisting is a big plus

Position Responsibilities:

  • Greet and welcome patients
  • Proficient in using phone systems, transferring calls, taking detailed messages when necessary
  • Scheduling patients appropriately based off of scheduling template
  • Knowledge of dental terminology and procedures is a plus
  • Excellent verbal and written communication skills
  • Treatment Coordination - review treatment plans with patients including going over financial aspect and their out of pocket cost, explaining insurance benefits and building rapport and trust
  • Creating fun activities for our patients to participate in

Qualifications:

  • The ability to multitask and also prioritize tasks
  • Organization skills and attention to detail a must
  • Experience and proven success in treatment coordination
  • Thorough knowledge of dental benefits
  • Bilingual - English/Spanish
  • 1+ years of Dental and Treatment Coordination experience
  • Experience with Open Dental software a plus

Benefits:

  • Paid time off
  • Sick pay
  • 401K
  • In house Dental
  • Paid holidays

Schedule: Monday-Friday + one Saturday per month

Pay Range: $18-$21, depending on experience

We are an Equal Opportunity Employer and do not discriminate based on race, ethnicity, religion, creed, sex, gender, gender identity, pregnancy, national origin, ancestry, age, disability, veteran status, marital status, genetic information, sexual orientation, political affiliation, or any other non-job-related factors.