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Receptionist and Customer Support Specialist

2 months ago

Bellflower, California, United States US Main Full time
Position Overview:
We are seeking a dedicated and skilled professional for the role of Front Desk/Customer Service. This position requires proficiency in both English and Spanish, and is ideal for individuals with a strong customer service background and office management skills.

Location:
Bellflower, CA

Key Responsibilities:
  • Manage the front desk operations, welcoming clients and visitors.
  • Handle incoming phone calls with professionalism, providing accurate information and directing calls as necessary.
  • Conduct application and file audits to ensure compliance and accuracy.
  • Perform data entry tasks with precision and attention to detail.
  • Assist with various administrative projects and assignments as required.

Qualifications:
  • Prior experience in a receptionist or front office role is preferred but not mandatory.
  • Exceptional communication skills in both English and Spanish.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Strong data entry and typing capabilities.
  • Previous experience in hospitality or customer service is advantageous.

Benefits:
We offer a comprehensive benefits package and promote a diverse and inclusive workplace. We are committed to being an equal opportunity employer.