Box Office Associate/Usher

4 months ago

New York, United States The Riverside Church Full time
Job DescriptionJob Description

Job Title: Usher/Box Office Associate

Reports to: Theater General Manager

Department: Theatre

Starting salary: $20 per hour

Who is Riverside Church?

We are an interdenominational, interracial, international, open, welcoming, and affirming church and congregation. The history of The Riverside Church reflects a transformation from a predominantly white Protestant congregation to a multiracial and multicultural church that has been at the vanguard of social justice advocacy, liberation theologies, and LGBTQ+ ministries with a witness that effects the full flourishing of all people. The programs at Riverside Church reflect the diversity of our congregation, city, and world. Love and justice are at the heart of Riverside Church and ever present in our work and witness. At Riverside, God is the God of the oppressed who stands with the poor and the outcast. We believe social services is a ministry and that the offerings from Riverside Church must transform individuals, communities, and systems. We want to work collaboratively with a director to build relationships within our community and neighborhood that are mutual and supportive.

Job Summary:

We are looking for freelancers to work as an Usher and/or Box Office Associate.

Essential Job Responsibilities:

Usher

  • Work in conjunction with the House Manager to ensure a smooth open of the House
  • Prep the House and Lobby for the Performance/Event
  • Conduct emergency exit checks
  • Count and record tickets as they are collected and monitor House doors
  • Clean after show debris from the House at the end of each Performance/Event

Box Office Associate

  • Selling tickets to the general public from the Box Office or other locations in the building
  • Reconcile the box office at the end of shift
  • Follow all policies and procedures for box office operations
  • Work in conjunction with the House Manager &Ushers to ensure a smooth open of the House

Experience and Education Requirements

  • Professional demeanor is a must, as the candidate will be expected to be the representative of the Church to clients.
  • Excellent interpersonal skills both in person and by phone, with high professionalism.
  • Fantastic customer service ethic and high expectations for quality.
  • Fire Guard Certification is a plus

Our organization offers a wide range of comprehensive benefits, including generous time off and a strong emphasis on achieving a great work-life balance.

TRC is an Equal Opportunity Employer. No employee or applicant for employment shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, sexual orientation, or any other characteristic protected by law. We are constantly striving to make our organization anti-racist. Diversity, equity, and inclusion are core values. As an employee, you become part of that mission.

No relocation or sponsorship provided.

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