Administrative Assistant

1 month ago

Framingham, United States South Middlesex Opportu Full time
Job DescriptionJob Description

Why Work for SMOC?

  • Flexible schedule, work/life balance and a 35-hour work week.

  • Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.

  • Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment.

  • Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer.

  • Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer

  • EyeMed Vision Insurance

  • 403(B) Retirement Plan with a company match on day one.

  • Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability.

  • Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

SUMMARY

Provide administrative and client support for the Behavioral Healthcare’s outpatient clinic in Framingham and Marlborough. Assist Office Manager in managing administrative training and coverage. Act as client liaison in addressing and/or resolving client billing and service issues. Greet and check-in clients and perform administrative duties as necessary. Provides support to the medical team.

PRIMARY RESPONSIBILITIES

  • Greet clients, answer phones, collect and process client information, forms and payments, make changes to demographic or insurance information as needed, and schedule new appointments.
  • Check form request file for forms needed and distribute to clients for completion.
  • Inform staff of client arrival and non-payment issues.
  • Provide support and guidance to clients in addressing financial and billing issues.
  • Work with Billing Staff to address client financial issues as needed.
  • Process medical records release request.
  • Assist in the training of new hires.
  • Provide back up support to Senior Office Manager when needed.
  • Support the front office receptionist and night administrator as needed.
  • Support the Medical team as needed.
  • Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
  • Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
  • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
  • Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures.
  • Other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS

  • Prior experience in a medical reception or administrative capacity preferred
  • Friendly demeanor, solid organizational skills
  • Attention to detail.
  • Work well as member of team
  • Computer skills including working knowledge of Word and Excel
  • Strong customer service skills including verbal communication skills.
  • Strong understanding of client billing and clinic EHR system (CareLogic)
  • Bilingual Required (English and Spanish)
  • Trilingual Preferred (English, Spanish and Portuguese).
  • Dress Code: Business casual.

ORGANIZATIONAL RELATIONSHIP

  • Directly reports to Framingham Office Manger
  • Indirectly reports to Financial / Operations Manager
  • Direct reports of this position are none.

WORKING CONDITIONS

Hours may vary and night coverage is required. As part of the responsibilities of this position, the SBH Administrative Assistant will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.

We are an equal opportunity employer committed to diversity in the workplace.


Monday - Friday 8:30am - 4:30pm
35 Hours per week

  • Administrative Assistant

    3 weeks ago

    Framingham, United States Creative Cove Inc. Full time

    Our Boston based retail client is looking for an Administrative Assistant with 5+ years' experience supporting high level Executives. This role is onsite 2-3 days and week and three months to start.• Provides diversified administrative assistance to Executive• Maintains very busy calendars, schedules and makes arrangements for meetings and conferences•...

  • Administrative Assistant

    2 months ago

    Framingham, United States Creative Cove Inc. Full time

    Our Boston based retail client is looking for an Administrative Assistant with 5+ years' experience supporting high level Executives. This role is onsite 2-3 days and week and three months to start.• Provides diversified administrative assistance to Executive• Maintains very busy calendars, schedules and makes arrangements for meetings and conferences•...

  • Administrative Assistant

    2 months ago

    Framingham, United States Creative Cove Inc. Full time

    Our Boston based retail client is looking for an Administrative Assistant with 5+ years' experience supporting high level Executives. This role is onsite 2-3 days and week and three months to start.• Provides diversified administrative assistance to Executive• Maintains very busy calendars, schedules and makes arrangements for meetings and conferences•...

  • Administrative Assistant

    3 weeks ago

    Framingham, United States Creative Cove Inc. Full time

    Our Boston based retail client is looking for an Administrative Assistant with 5+ years' experience supporting high level Executives. This role is onsite 2-3 days and week and three months to start.• Provides diversified administrative assistance to Executive• Maintains very busy calendars, schedules and makes arrangements for meetings and conferences•...

  • Administrative Assistant

    3 weeks ago

    Framingham, United States Collabera Full time

    Job Title: Administrative Assistant Location: Framingham MA 01701 Duration: 12 Months Description • Perform complex and routine adhoc analysis in Excel • Provide support for business and IT end users • Provide support for customers via telephone operator • Perform data entry tasks • Strong understanding of MS office skills • Strong...

  • Administrative Assistant

    4 weeks ago

    Framingham, United States Randstad USA Full time

    Randstad has partnered with a Bank to assist with filling their open temporary administrative position supporting their Client Services team. This role will mainly focus on the department's CD project, handling all administrative tasks. The ideal candidate will have at least one year of office administrative experience, excellent attention to detail, and...

  • Administrative Assistant

    4 weeks ago

    Framingham, United States Randstad USA Full time

    Randstad has partnered with a Bank to assist with filling their open temporary administrative position supporting their Client Services team. This role will mainly focus on the department's CD project, handling all administrative tasks. The ideal candidate will have at least one year of office administrative experience, excellent attention to detail, and...

  • Administrative Assistant

    4 weeks ago

    Framingham, Massachusetts, United States Randstad USA Full time

    Randstad has partnered with a Bank to assist with filling their open temporary administrative position supporting their Client Services team. This role will mainly focus on the department's CD project, handling all administrative tasks. The ideal candidate will have at least one year of office administrative experience, excellent attention to detail, and...

  • Administrative Assistant

    1 month ago

    Framingham, Massachusetts, United States Randstad USA Full time

    Randstad has partnered with a Bank to assist with filling their open temporary administrative position supporting their Client Services team. This role will mainly focus on the department's CD project, handling all administrative tasks. The ideal candidate will have at least one year of office administrative experience, excellent attention to detail, and...

  • Administrative Assistant

    3 days ago

    Framingham, United States Complete Staffing Solutions, Inc. Full time

    Job DescriptionJob DescriptionHiring for an Administrative Assistant for a company in Framingham, MAIn office Tuesdays and Wednesdays and remote M/Th/Friday 9AM-5PMPay: $23/hrStrong Excel skills and a Bachelor's degree are required. Minimum one year of recent administrative experience. Description:Handle a variety of administrative and clerical...

  • Administrative Assistant

    3 weeks ago

    Framingham, United States Collabera Full time

    Job Title: Administrative Assistant | Admin | Data Analyst | Data Entry Duration: 12 months Location: Framingham, MA Description: Perform complex and routine adhoc analysis in Excel Provide support for business and IT end users Provide support for customers via telephone operator Perform data entry tasks Strong understanding of MS office skills ...

  • Administrative Assistant

    4 weeks ago

    Framingham, United States Wayside Youth & Family Support Network Full time

    Come demonstrate your passion for child & family empowerment by joining the Wayside team! **SIGN ON BONUS OF $2000!! ($1000 after 30 days; $1000 after 90 days)** At Wayside, you can expect to be part of an inclusive, innovative, and equity - focused community that approaches client care as a matter of social justice. Wayside is one of Massachusetts’ most...

  • Executive Administrative Assistant

    2 months ago

    Framingham, United States TJX Full time

    Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshall Administrative Assistant, Executive, Administrative, Assistant, Retail

  • Administrative Assistant

    1 week ago

    Framingham, Massachusetts, United States Collabera Full time

    Job Title: Administrative Assistant | Admin | Data Analyst | Data Entry Duration: 12 monthsLocation: Framingham, MADescription:Perform complex and routine adhoc analysis in Excel Provide support for business and IT end users Provide support for customers via telephone operator Perform data entry tasks Strong understanding of MS office skills Expert Excel...

  • Administrative Assistant

    2 months ago

    Framingham, United States DGT Associates Inc Full time

    Job DescriptionJob DescriptionDescription:Job Title: Administrative Assistant / BookkepeerWe are seeking a highly organized and detail-oriented Administrative Assistant / Bookkeeper to join our team. The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office and will have a strong understanding of...

  • Executive Administrative Assistant

    1 month ago

    Framingham, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your Career. The Executive Administrative Assistant will provide confidential and proactive partnership to the EVP, Chief Marketing Officer at the Framingham Home Office, to enhance the EVP's effectiveness and meet the needs of a global, complex TJX Marketing organization. The ideal candidate will have the...

  • Executive Administrative Assistant

    3 weeks ago

    Framingham, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your Career. The Executive Administrative Assistant will provide confidential and proactive partnership to the EVP, Chief Marketing Officer at the Framingham Home Office, to enhance the EVP's effectiveness and meet the needs of a global, complex TJX Marketing organization. The ideal candidate will have the...

  • Administrative Assistant

    4 weeks ago

    Framingham, United States South Middlesex Opportu Full time

    Job DescriptionJob DescriptionWhy Work for SMOC?Flexible schedule, work/life balance and a 35-hour work week. Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months...

  • Administrative Assistant

    3 weeks ago

    Framingham, United States Antea Group Full time

    **Antea USA, Inc. (Antea®Group) is seeking a motivated Administrative Assistant in one of the following office locations: Boston, MA (Framingham), or Charlotte, NC.** At Antea®Group, we provide environment, health, safety, and sustainability consulting that combines innovation with integrity, local support with a global perspective, and technical...

  • Administrative Assistant

    1 week ago

    Framingham, United States Sumbul Z Naqvi DMD, INC Full time

    Atlantis Dental, a privately owned dental office, is expanding and is looking for an Administrative Assistant to join our Executive Team! We're looking for someone who isn't just looking for a job, but a place to bring their outgoing personality, sharpness, and problem-solving skills to the forefront. You're not just an independent thinker; you're a dynamic...